Jorge Aguirre

**** ***** ***

408-***-****

adxwxq@r.postjobfree.com

WORK EXPERIENCE

DOLEX DOLLAR EXPRESS, San Jose, Ca.

Bilingual Customer Service Representative, January 2005 - November 2016

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain detail complaints.

Keep records of customers interactions or transactions, recording detail of inquiries, complaints, or comments, as well as actions taken

Provide Customer Service, cash customer checks, money wiring, helped with paying bills, offered additional services for sale, exceeded monthly sale goals.

Receiving Clerk, January 1998 – January 2001

Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sensing cash, checks, or other forms of payments to banks.

Prepare and process payroll information.

Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes.

Classify, record, and summarize numerical and financial data to compile and keep financial records, using journals and ledgers or computers.

Debit, credit, analyze, and total accounts on computer spreadsheet and database, using specialized accounting software.

Code documents according to company procedures.

Match order forms with invoices, and record the necessary information.

Perform general office duties such as filing, answering telephones, and handling routine correspondence.

EDUCATION

Sacred Heart Community Service, San Jose, Ca.

Completed: Computer Skills Training

Center for Employment Training, San Jose, Ca.

Obtained: Accounting Clerk/Bookkeeper Certificate

ADDITIONAL SKILLS

More than 18 years of experience in clerical support

Great team player

Strong abilities with Microsoft Office suite (Word, Excel, Power Point)

Bilingual (English-Spanish)

Ability to work well under pressure

References Upon Request