Rachel Sikora

480-***-**** • adxwxh@r.postjobfree.com • 8101 E Sands Dr, Scottsdale, AZ 85255

Effective communicator, performance-focused, intelligent, driven, quick-learning, & positive worker interested in contributing to a progressive, team-oriented environment, with opportunities for growth.

» Education

Northern Arizona University

(Partial) Doctor of Clinical Psychology (PsyD), Phoenix, AZ – August 2021 – November 2022

Bachelor of Science in Psychology, Online – August 2018 – May 2020

Minor in Sociology, Online – August 2018 – May 2020

Paradise Valley Community College, Phoenix, AZ

Associates of Applied Sciences in Music Business, January 2016 – May 2017

Vizio Makeup Academy, Online

Professional Makeup Artistry Certification, March 2023 – May 2023

Professional Bridal Makeup Artistry Certification, May 2023 – June 2023

» Work Experience

Biltmore Psychology Services, Phoenix, AZ

(*Practicum Doctoral Student Position*) EFT Clinical Mental Health Therapist, August 2022 – November 2022

Provide Emotion-Focused Therapy to adults diagnosed with PTSD, eating disorders, anxiety, depression, ADHD, & OCD

Teach coping skills

Teach emotion regulation

Teach problem-solving & how to change negative thought patterns

Native American Connections, Phoenix, AZ

Senior Quality Assurance Specialist, April 2021 – August 2021

Complete records requests for law enforcement & other entities

Upload consent forms into electronic health records systems

Pull progress reports, client data, and active client rosters

Help facilitate group therapy sessions

Assist with our integrated clinic

Coordinate care & treatment plans with client’s behavioral health team

CVS Health, Phoenix, AZ

Health Care Concierge, April 2020 – April 2021

Scheduling Minute Clinic appointments and checking in patients

Assist with pharmacy tasks and workflow as needed

Expert knowledge on Durable Medical Equipment, sleep apnea CPAP supplies, and aids to daily living such as compression sock & brace fittings

Customer service

Data entry

Paradise Valley Community College – Center for the Performing Arts’ box office, Phoenix, AZ

Box Office Technician, January 2016 –December 2022

Ticket & concession sales

Handling money & inventory

Customer service

School of Rock, Scottsdale, AZ, Ahwatukee, AZ, Gilbert, AZ

(Seasonal) Keyboard / Vocal Instructor, Show Director, Studio Coordinator, July 2019 – January 2020

Teaching children and teens piano and vocals, the majority of which have learning disabilities and mental health issues

Directing full-band shows

Admin work; Scheduling, customer service, etc.

WellCare Health Plans, Phoenix, AZ

Peer Coach – Community Connections Helpline, Public Affairs, November 2018 – May 2019

Inbound & outbound calls to Members giving referrals to social service organizations

Handled mental health crisis calls

Conducted research to fill the gaps that our department could not fill on the phone

Part of a change committee on empowerment

Performed audits for our database

Entered resources into our database

» Activities/Volunteer Experience

Alice Cooper’s Solid Rock Foundation, January 2015 – January 2017; Teach vocal and piano lessons to emotionally challenged students at the Solid Rock teen center.

Phoenix Children’s Hospital, 2010 – 2014; Volunteer Music Therapist

» Certifications

Professional Makeup Artistry Certification

Professional Bridal Makeup Artistry Certification

AZ Level One Fingerprint Clearance Card

» References

Muhannad Dalbik (CVS Health supervisor) – 480-***-****

Gena Wade (Paradise Valley Community College supervisor) – 602-***-****

Dr. Christopher Scinto (Paradise Valley Community College program director) – 602-***-****

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