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Telesales Community Development

Location:
Accra, Greater Accra, Ghana
Posted:
June 25, 2023

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Resume:

ABLENKWAH RAMSON

P. O. Box Am **, Amasaman-Accra

Cell: (+233) 024*******

E-mail: adxwtk@r.postjobfree.com

NATIONALITY: GHANAIAN

PLACE OF BIRTH: TAMALE

GPS: GW- 0039-6180

PROFILE

A confident and articulate young man with commended ability to work with others to achieve set outcomes. I am a motivated individual keen to take advantage of opportunities for the benefit of society. I am looking for an opportunity to prove my worth and to advance my career as far as possible. I want to learn more and to contribute any knowledge and skills to noble organization. I am self- motivated, organized, easily adaptable personality of the culture diversities presents in the business environment and capable of working under pressure. I have a clear, logical mind with a practical approach to problem solving through my vast experiences and a drive to see things through to completion. I enjoy working on my own initiatives or in a team. In short, I am reliable, trustworthy, flexible, hardworking and eager to team.

WORK EXPERIENCE

JANUARY 2021 –TO DATE DEVELOPMENT PLANNING OFFICER JOMORO MUNICIPAL ASSEMBLY

Main Duties Performed:

Investigate into developing emerging issues. Ensure DMTDP are prepared in accordance to official guidelines. Produce Annual Action Plan, Annual Progress Report and Monitoring and Evaluation Report on implemented projects and programmes. Coordinate Activities of NGO, s. Schedule officer for Area council for Revenue Mobilization.

OCTOBER 2021 THE GHANA-INDIA KOFI ANNAN CENTER OF EXCELLENCE

Main Duties Performed:

To collect and assess the information needs of Micro, Small and Medium-sized enterprises(MSMEs). This research serve as an inputs for developing a digital information platform to aid sourcing credit, accessing technical and policy support among others.

JANUARY 2018 – DECEMBER 2021 FIDELITY BANK GHANA LIMITED (TELESALES EXECUTIVE RETAIL NETWORK DEPARTMENT)

Main Duties Performed:

Activation of Dormant Accounts. Customer On-Boarding; regularly engaging customers by way of phone calls to ensure their accounts are funded and help resolve their issues. Unfunded Accounts activation; customers are educated on funding their accounts and preventing it from going dormant. Contact businesses and private individuals by telephone to promote products, services.

JANUARY 2015-DECEMBER 2016 PROLONG GHANA LIMITED

Main Duties Performed:

Distribution of engine oil to customers

MARCH 2012-DECEMBER 2014 BUIPE LANDING BEACH

Main Duties Performed:

Distributing premix fuel to customers along the river banks

SEPTEMBER 2010-AUGUST 2011 ST. MARTIN R/C JUNIOR HIGH SCHOOL– AMARTIN

Main Duties Performed:

Teaching Mathematics under National Service Scheme

EDUCATION

UNIVERSITY FOR DEVELOPMENT STUDIES - WA SEPTEMBER 2006 - JULY 2011

B.A (Hons) Integrated Development Studies, major in Economics and Entrepreneurship Development,

ACTION PROGRESSIVE INSTITUTE SEPTEMBER 2003 - JUNE 2005

High School Certificate SSSCE, General Arts

HOHOE E.P. JUNIOR SECONDARY SCHOOL SEPTEMBER 1997 - MAY 2000

Lower School Certificate BECE

PERSONAL ATTRIBUTES

•Verbal Communication: Recognized ability to communicate with a range of individuals from different cultures and backgrounds.

•Commitment & Dedication: Willing to provide long-term ongoing contribution and commitment to an organization.

•Collaborative Team Member: Ability to collaborate with team members. Demonstrated by group work assignments, professional work experience placements.

•Honest, strong personal morals and ethics ensure complete honesty and transparency at all times.

•Intermediate level in Microsoft Office Suite

LANGUAGE

English, Ewe, Twi, Ga.

ACHIEVEMENT

Direct sales Exceptional Performance award 2020

Top performance Telesales Executive 2019

Was part of the telesales team that raise more than 8 million Ghana cedis in 2018

Activation of over 800,000 Dormant Accounts in 2018

Contributed to the telesales team to raise over Ten Million cedis through dormant activation campaign in 2018

ACTIVITIES

2007 – 2009: THIRD TRIMESTER FIELD PRACTICAL PROGRAM (TTFPP) – FIELD PERSONEL

A member of a group of ten (10) students focused on different area of studies. We were assigned to Adoe in Sunyani West District of Brong Ahafo Region. It was a program designed to make undergraduate students of U.D.S understand practical and real life situation as an extension of the theoretical aspect of studies in development. This program seeks to help students acquire some amount of work experience. The TTFPP involve eight (8) weeks per year of intensive practical study and work experiences for three (3) years.

A GROUP MEMBER FOR RESEARCH AND DATA ANALYSIS: A RESEARCH SUBMITTED TO U.D.S

•Developed the Adoe community profiles in Sunyani West District of Brong Ahafo Region

•Identified Adoe community problems and potentials

•Prepared a workable project proposal for integration into the overall community development policies.

REFEREES

John Abedi Acheampong

Warehouse Operation Manager

Address Toyota Ghana Limited

PMB-Accra

Tel: +233*********

Samuel Obosu

Municipal Planning Officer

Jomoro Municipal Assembly

Address: Post Office Box 72

Half Assini-Western Region

Tel: +233*********



Contact this candidate