Takirah White

Grand Prairie, TX *****

adxwpl@r.postjobfree.com

+1-817-***-****

Authorized to work in the US for any employer

Work Experience

Call Center Representative

Williams-Sonoma, Inc. - Arlington, TX

August 2021 to Present

Department- Concierge

Job description- Working with high profile accounts that reach over 15K to ensure they have a smooth delivery experience. Making sure the customers are satisfied with their product and delivery team. Production Assistant

DejaView Films - Los Angeles, CA

June 2015 to Present

Assisted with building and taking down props and sets for pre-production.

● Ran errands, made phone calls, and operated executives social-media accounts.

● Aided in setting up wardrobe, hair/make-up and craft departments for a more efficient workday. Sales Manager

State Farm, Duncanville

August 2018 to May 2020

Manage a team of five.

● Lead development meetings; track production.

● Help customers regulate their policies.

● Sale life, bank, home, and auto insurance.

Function Tester

Aerotek - Las Colinas, TX

October 2015 to June 2017

Analyzed, diagnose and supplied accurate details of the functionality for Apple and Android products.

● Managed a positive work environment by acting and communicating in a manner that facilitated in the success of business operations in order to meet the company's needs.

● Was responsible for efficiently packing products such as cellphones and tablets in order to pass quality control inspections.

Education

Associates

Cedar Valley College

January 2018 to Present

Diploma

Grand Prairie High School

August 2011 to June 2015

Skills

• Top-notch customer service with six (6) years of experience within various industries; food, recreation, retail, warehousing, and office. Highly personable, competent, and team-spirited skilled individual recognized for excelling in fast track, high stressed environments. Offers solid experience as a function testing representative. Possesses excellent written and oral communication skills, conflict resolution abilities, and a high level of confidentiality.TECHNICAL SUPPORT EXPERIENCEUsed various in-house and online resources to function test and resolve issues.Performed testing on the Apple & Android products for the Asset ScienceSystems.Assisted with internal PC hardware troubleshooting. (6 years)

• MS Office (4 years)

• Data Entry

• Sales

• Receptionist (1 year)

• Cold Calling (1 year)

• Powerpoint

• Account Management (1 year)

• Inventory Management

• Time Management (5 years)

• Money Handling (1 year)

• Multi-line Phone Systems (3 years)

• Marketing (2 years)

• Event Management (1 year)

• Event Marketing (1 year)

• Sales Management

• Microsoft Windows

• Insurance Sales (2 years)

• Operating Systems

• Help Desk

• Office Administration (1 year)

• Typing

• Experience working with students (1 year)

• Microsoft teams (2 years)

• Mac OS

Awards

Above and Beyond

April 2023

Received for training and taking the initiative to create SOPs for incoming agents to navigate more efficiently.

Certifications and Licenses

Property and Casualty License

June 2019 to June 2021

Office experience

August 2018 to June 2023

Driver's License

August 2017

HIPAA

Assessments

Customer service — Proficient

June 2020

Identifying and resolving common customer issues

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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