KAYLA MARTIN
B U S I N E S S O P E R ATIONS A S S O C I ATE
adxwpf@r.postjobfree.com
Claymont, DE 19703
Contact
BUSINESS OPERATIONS ASSOCIATE
ANALYTICAL BIOLOGICAL SERVICES INC. — Wilmington, DE Jul 2020 - Present
ADMISSIONS COORDINATOR
BAYSIDE HEALTH AND REHABILITATION CENTER — Virginia Beach, VA Aug 2019 - Apr 2020
RESEARCH ASSISTANT
UNIVERSITY OF DELAWARE — Newark, DE
Jun 2017 - May 2018
TEACHING ASSISTANT
UNIVERSITY OF DELAWARE — Newark, DE
Sep 2017 - Dec 2017
E x p e r i e n c e
Assign and perform internal audits monthly using the ISO: 90001 standard Execute payable transactions and record receivables in central management system Assist Quality Manager in creating the annual audit plan Data entry on client material in LIMS upon delivery Update Standard Operating Procedures and Work Instructions for the Business Operations Department Review vendor and client contracts to denote review period in quality management system Record demographic and insurance information of patients during admission Explain contractual agreement regarding facility policy to patients and their families Provide updates to managed healthcare insurance companies on the policy holder's health status Perform facility tours for potential skilled nursing facility or hospice patients Assist Principal Investigator with recruitment methodologies Create a literature review on various aspects of quality sleep Secondary data analysis on sleep quality and cognitive function Present research findings at undergraduate symposiums Foster a critical thinking environment in relation to race-based health disparities
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Produce and conduct presentations on behavioral, environmental, and socioeconomic impact on health Grade assignments and assessments using student rubric Manage office hours for students needing additional guidance on assignments MASTER OF ARTS (M.A.) IN HEALTHCARE ADMINISTRATION CANDIDATE Expected graduation Jun 2024 FRANKLIN UNIVERSITY — Columbus, OH, US BACHELOR OF ARTS (B.A.) IN HEALTH SOCIOLOGY
May 18 UNIVERSITY OF DELAWARE — Newark, DE, US
Education
Relevant Coursework
Health Information Governance Global Health
Relevant Coursework
Principles of Biology w/ Lab Ethical Issues in Healthcare The History of Western Medicine
Awards & Honors
Dean's List Dean's Scholar
S k i l l s
Accounts Payable and Accounts Receivable
Administrative Support
CAPA
Contract Agreement Handling
Employee Timesheet Processing
HIPAA Guidelines
Internal Auditing
ISO 9001
Laboratory Computer Systems
Quality Assurance
Certifications
HIPAA
ISO 9001: 2015
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• Anatomy and Physiology •
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