Howard R. Brock

*** ******* ******, **

Cartersville, GA 30120

Phone: 513-***-****

QUALIFICATIONS PROFILE

• Account management professional with over 25 years experience with exceptional knowledge.

• Organized individual; able to make profitable decisions, handle responsibilities and adapt to any environment.

• Highly skilled in communication with a diverse customer base; strong emphasis on product knowledge, customer service and satisfaction.

EXPERIENCE

Cobb County Senior Services – Marietta, GA 2021 to Present

Transit Driver

• Responsible for safe transit of clients to appointments and scheduled events

• Assist clients entering and departing county vehicle

• Pre-check vehicle beginning of work day

• Fuel vehicle and maintain its cleanliness

• Follow all state traffic laws; use GPS to map route

Lab Corp/Tri-State Clinical Lab – Cincinnati, OH 2010 to 2020

(Clinical Testing Laboratories)

Senior Service Representative

• Employee of Month October 2010 - Promoted to Senior Representative within 10 months of employment

• Experience/focus on identifying problems with consultative solution

• 100% successful on-time specimen and supplies delivery

• Developed process to save time with client services

• Utilized latest handheld technology to streamline supply chain

Ray Hamilton Companies – Cincinnati, OH 2008-2010

(Commercial and Residential Movers)

Account Executive

• Promoted and sold Ray Hamilton services - Managed and developed new accounts

• Prospected to expand customer base

• Sustained sales relationship with key decision makers

• Grew sales by identifying key opportunities•

• Provided service to meet customer needs with knowledge of company capabilities

United Shuttle – Cincinnati, OH 2004-2008

(Logistics and Courier)

Driver – Part-time

• High success rate, providing reliable, on-time deliveries

• Maintained repeat customer base

Edington Sales Company – Cincinnati, OH 2005-2008

(Contractors Equipment and Supplies)

Area Sales Manager

• Increased sales 27% for calendar year 2007

• Produced $200K in sales for calendar year 2006 - Established 35 new accounts

• Achieved a profit margin of 34%

• Successfully managed accounts for inventory and cost control

• Responsible for prospecting new accounts and increasing sales

with existing accounts

Integrated Supplies and Service – Cincinnati, OH 2004-2005

(Industrial Supplies)

Area Sales Manager

• Produced $60K in sales for six month period in new territory

• Increased sales 75% from April 2004 to 2005

• Established 25 new accounts in same period

• Achieved a profit margin of 35%

• Reduced customer’s parts and supplies inventory while increasing profit 8%

Complete Fastening Systems – Cincinnati, OH 2001-2003

(Construction and Industrial Fasteners, Maintenance Supplies)

Area Sales Manager

• Produced over $400K in gross sales in 2001 and $585K gross sales in 2002

• Increased sales 3% in 2003

• Established 68 new accounts

• Achieved a profit margin of 46%

• Designed inventory control program for customer to maximize production and reduce cost

EDUCATION/TRAINING

Southern Ohio College, Cincinnati, OH

Associate Degree in Business Administration

Continued Professional Development Training

Community Volunteer: Citizens Police Academy Alumni Association,

Miami Township and Cincinnati Nature Center

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