Customer Service Assurance Specialist
Resume:
Tara Makara
** * ***** **, ********, Massachusetts, 01507, US
**********@*****.***
With high ethical standards, detail-oriented and friendly. Quality Assurance Specialist with [Number] years of experience in achieving and maintaining [Product or Service] excellence.
Team player who excels at collaborating with hardware and software experts to create a cohesive and successful design.
Complete knowledge of the SDLC.
Recognized on a regular basis for outstanding performance and contributions to the [Industry] industry's success.
Fast learner
on time
Team Leadership
Team Leadership
Communications
Customer service
High School - 2004
Shepherd Hill Regional High School - Dudley, MA
Assurance Associate - February, 2021 to August, 2022 Karl Storz Endovision Inc - Charlton, MA
Created quality control reports for returned products to identify and communicate patterns. Copied, logged, and scanned supporting documents before filing everything in the client's files. Produced ad hoc reports and documents for senior team members on a [Timeframe] basis. Local, state, and federal agencies provided me with documents, clearances, certificates, and approvals.
[Actions taken] helped me achieve [revenue or departmental goal]. Designed, developed, and tested embedded software applications in the [Description] industry. Supervised team of [Number] staff members.
Resolved product issue through consumer testing.
Collaborated with team of [Number] in the development of [Project name]. Increased sales [Number]% over [Timeframe].
Professional Summary
Skills
Education
Work History
Accomplishments
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