Telemetry Technician Customer Service

NENLEAD KONAH

* ******** ****, *********** *** Jersey 08046 · Cell: 609-***-****

Email: ********@*****.***

Certified Electrocardiograph Technician. Compassionate, caring, and comfortable working with people of different backgrounds. Eager to bring an excellent work ethic and commitment to patient care.

EXPERIENCE

DECEMBER 2018 – JUNE 2022

FRONT END MANAGER, Walmart

Maintained a clean, fast and friendly working environment and shopping environment for our associates and customers.

Lead with direct, honest and supportive communication

Strong computer skills, particularly in Microsoft Access, Word, Excel and PowerPoint.

Demonstrated critical thinking and problem solver.

Managed and trained cashiers in the area of money handling and customer service.

Ensuring our store routines, policies and guidelines are met to assist in loss prevention and safety in the store.

AUGUST 2018 – DECEMBER 2018

CASHIER, WALMART

Ensured each customer receives outstanding service by greeting and acknowledging everyone.

Maintain friendly and respectful manners toward customers, co- workers, vendors, and managers.

Ensure accurate and efficient operation of the register.

Maintain clean and orderly checkout area.

Communicated customer concerns and request to management.

Properly verified age of any customer buying age restricted products.

Resolved issues with cash registers, card scanner and printer.

JANUARY 2023- PRESENT

Telemetry Technician

Notifies nursing staff of any technical monitor problems.

Records information required on all forms in the department as needed.

Documents calculations and interpretation on required forms.

Notifies nursing staff of any technical monitor problems.

Documents on all necessary records the rhythm interpretation and any changes or pertinent information.

EDUCATION

JUNE 2017

HIGH SCHOOL DIPOLMA, bURLINGTON cOUNTY institute of TechnolOGY

AUGUST 2022

ELECTROCARDIOGRAPH TECHNICIAN, Rowan Colllege at Burlington County

National Healthcareer Association – Certified EKG Technician

Score: 404

CPR Certified, AHA, BLS

SKILLS

Communication

Critical Thinking

Adaptable

Empathy

Leadership

Time Management

Proficient in MS Office (Word, Excel, PowerPoint) MS Access, Outlook

Medical Terminology

CPR Certified, AHA BLS

Fast-paced environment

Scheduling Software

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