Data Entry Customer Service

Xavier Mcwashington

***** ****** ***** **, *******, Texas, 77019, US • 832-***-**** • ******************@*****.*** Individual with excellent leadership and decision-making abilities, and a successful Supervisor committed to exceeding customer expectations and achieving company objectives.

Superior communication skills

Scheduling

Adaptive team player

Goal-oriented

Budgeting

Multi-Task Management

Strategic planning

Flexible schedule

Business Planning

Effective team player

Cash handling accuracy

Strong communication skills

Superior organization skills

Critical thinking

Leadership

High-energy attitude

Reading comprehension

Detail-oriented

Organized

Customer service

Supervisor - May, 2022 to Present

Walgreens - Jacinto City, TX

Employees are coached and counseled to ensure that each work process is carried out in accordance with company policies. Used my strong leadership and problem-solving abilities to keep the team running smoothly and organize workflows to meet any daily demand. Provided professional, friendly, and engaging service on a consistent basis. Maintained a high level of morale and teamwork on the production floor through frequent communication with [Number] employees. Used my various customer service skills to ensure the demand was met, and customer more than satisfied. Customer Service - October, 2021 to March, 2022

Marshalls - Cypress, TX

Organized store merchandise racks and displays to promote and maintain visually appealing environments. Help customers with their problems.

Supplying information in accordance with customers' needs and demands Helped customers sign up for store loyalty programs and explained the benefits in detail. I'm in charge of selling merchandise and assisting customers. Am quick to respond to customer inquiries.

Gathering customer information and analyzing customer needs in order to recommend potential products or services to management. Kept an eye on customers for signs of security issues and reported them to management. Customer Associate - June, 2021 to October, 2021

Rue 21 - Houston, TX

Provided excellent customer service by following up on issues, [Action] and [Action]. Provided quick, friendly, and knowledgeable service for routine questions and service complaints. Communicated merchandise needs and issues to appropriate supervisors in a timely manner. Completed an average of [Number] transactions in a timely manner each day. Provided direction and constructive feedback to motivate team members. Kept up to date on store policies regarding payments, returns, and exchanges in order to provide each customer with prompt and accurate service. In charge of quality communication, customer service, and product representation for each client. PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Cashier - August, 2020 to November, 2020

Checkers - Houston, TX

Educated customers about [Type] promotions to increase sales. Immediately informed the manager of any accidents, injuries, or unsafe working conditions. Keep checkout areas clean and orderly, as well as perform other cleaning tasks such as mopping floors and emptying trash cans. Trained team members to work as cashiers in accordance with company policies and procedures. Looked over weekly sales circulars and kept track of price changes. Processed new orders quickly and accurately, completing [Number]+ daily transactions. Used cash registers and POS systems to request and record customer orders and compute bills. Used cash registers and POS systems to request and record customer orders and compute bills. High School - 2021

Channelview High School - Channelview, TX

Some college (No degree)

Prairie View A&M University - Prairie View, TX

Small Business Enterprise

Touch System Data Entry

EDUCATION

CERTIFICATIONS

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