GEORGIE A. ROCOLAS

092********/JULY **, ****

*** ******* ****** ****** ********* BARANGAY GUADALUPE CEBU CITY

Professional Summary

I have been in hospitality since 2007. This has given me the experience in training staff and customer relations, increasing employee productivity and how best to assist and respond to customer inquiries and complaints. I am accomplished and energetic person with solid track record. I handle tasks with accuracy and efficiency and I am passionate and motivated with a drive for excellence.

SKILLS

●Customer and Personal service

●Active Listening

●Judgment and Decision Making

●Complex Problem Solving

●Time Management

EXPERIENCE

SERVER

Goodah Gud Restaurant – 1999 t0 2000

●Greet and seat guest, and present menu

●Remove unnecessary table setting

●Take order

●Repeat order

●Place the order using POS

●Serve drinks first within 3 minutes

●Serve food according to their arrangement soup, appetizer, salad, pasta and main course

●Refill drinks and pre bussing

●Proper lookout

●Prepare bill

●Present the bill/change back

●Say thank you

●Clean and sanitize the table

RESTAURANT MANAGER

Casa Verde

●Supervise dining and kitchen operation

●Employees schedule

●Forecasting

●Inventory

●Balancing

●Inspect supplies, equipment and work areas to ensure efficient service and conformance to standards

●Assign duties, responsibilities and work stations to employees in accordance with work requirements

●Observe and evaluate workers and work procedures to ensure quality standards and service and complete disciplinary write ups

EDUCATION

BACHELOR IN SCIENCE OF MARINE TRANSPORTATION 2006

Contact this candidate