Customer Service Associate
Resume:
● Devan Skattum
Biddeford, ME *4005
Phone: 325-***-****
E-mail: *****.*******@*****.***
Objective
My objective is to provide quality customer service to the public and to help in creating and maintaining an enjoyable, and professional work environment. Education
Southern New Hampshire University, Online
Pyschology BA
5/2022-In Progress
Grace College, Winona Lake, Indiana.
Communications/Theatre (No Degree)
Positions Held
Weirs Buick GMC
August 2020-June2021
Arundel, Maine
Service Business Development Specialist- I worked the service side in the business development center at the car dealership. Making outbound phone calls to schedule appointments and answering inbound phone calls as well as emails and online messaging.
Kohl’s
October 2019-August 2020
Biddeford, Maine
Customer Service Associate- I work primarily at the service desk, processing returns, exchanges, and Amazon returns. Also cashing customers out if the Point of Service lines are overwhelmed.
DGS/Delta Airlines
October 2015-April 2017
Portland, Maine
Customer Service Agent-Check in passengers, check in luggage. gate agent duties.
Prime Volkswagen
November 2014-September 2015
Saco, Maine
Receptionist-I am responsible for cashing out customers along with daily filing and office duties.
Prime Ford
May 2014-January 2015
Saco, Maine
Title Clerk-I was responsible for all car titles of the 3 car dealerships within the company. I would call banks for payoff information as well as all the office paperwork.
T.J.Maxx
September 2012-December 2012
Abilene, Texas
Cashier/Jewelry Attendant- I would be the main associate in the Jewelry Department, answer customer questions, and assist customers checking out. Target
October 2011-January 2012 (seasonal)
Abilene, Texas
Cashier and Customer Service- I would cash out customers along with answering any of their questions.
Sanford-Springvale YMCA
January 2011-August 2011
Sanford, Maine
Membership Associate/Receptionist- I did clerical work (multi-line phones, faxing, photocopying, filing, computer work), Membership advocate. Mountain Tops Custom T-Shirts
May 2010-October 2010 (seasonal)
Ogunquit, Maine
Cashier and Customer Service.- I would assist customers at the register as well as re-stocking merchandise and inventory.
Northern York County Family YMCA
February 2010-June 2010
Biddeford, Maine
After School Program Counselor-Assisting and Supervising school aged children. Kennebunk Summer Day Camp- Parks and Recreation
Summers of 08 and 09 (seasonal)
Kennebunk, Maine
Camp Counselor- I worked with 4th grade students during a summer day camp. The Landing Store
June 2008 August 2008 (seasonal)
Kennebunk, Maine
Cashier and Customer Service- I worked the cash register as well as answering customer questions.
Remember the Maine Gift Shop
June 2002 December 2002
Wells, Maine
Cashier and Customer Service-My responsibilities were to assist customers at the cash register, answer their questions about the area as well as the merchandise, and re-stocking shelves.
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