Registerd Nurse Customer Service

MARY PANCO

**** ******* ***** **. ********, MI **858 · 989-***-****

********@*****.***

EXPERIENCE

FEBURARY 1994 – PRESENT

REGISTERED NURSE, Mid Michigan health

Senior nurse in the emergency department, off shift house nursing supervisor, surgical circulating post anesthesia recovery room – emphasis on customer service, timely and accurate delivery of care, delegation and coordination of nursing and ancillary personnel, risk management, crisis intervention, and sit on the relationship based care committee.

AUGUST 1989 – JULY 1992

REGISTERD NURSE, gratiot community hospital

Intensive care unit nurse – total patient management, education, medication and procedures, and intensive monitoring of critically ill patients.

JULY 1992 – SEPTEMBER 1993

REGISTERED NURSE, ST. JOSEPH MERCY HOSPITAL

Cardiac catheterization lab – assisted with procedures, patient monitoring, and was the co-chair of nursing practice and education committee.

EDUCATION

MAY 1989

ASSOCIATES IN APPLIED SCIENCES, montcalm community college

Held a 3.7 – in 1990 entered Ferris State University BSN program, accumulated two semesters towards the degree.

JULY 1982

LPN, mercy school of practical nursing

Achieved a 623 out of 650 on state board exam.

SKILLS

Punctual

Self-directed

CONTINUING EDUCATION

ACLS, BLS, PALS

TNCC, ENPC

CPI

Mid line certified

Critical thinker

Encouraging team morale

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