LIZA ACOSTA 407-***-****

adxw82@r.postjobfree.com

Saint Cloud, Florida

PROFESSIONAL SUMMARY

I am an industrious professional seeking a role that will enable me to utilize the skill set that I have built over the past several years to tactfully impact the success and efficiency of the organization that I work for. My vast experience working with providers, insurance company representatives, and patients to provide exceptional customer service and resolve any conflicts proves my ability to efficiently multitask in a fast-paced and high-volume medical environment.

EDUCATION

Central Florida College Winter Park, Florida

Certified Medical Assistant NCCT Certified

GRADUATION DATE: MAY 2004

Edward R. Murrow High School Brooklyn, New York

High School Diploma

GRADUATION DATE: JUNE 1987

PROFESSIONAL EXPERIENCE

Cano Health Benefits Coordinator

Kissimmee, Florida 40 Hours Per Week

JUNE 2019 - PRESENT

● Assist 40+ patients per day with medical insurance claims and related questions

● Inform patients on details of clinic benefits and eligibility

● Act as a customer service liaison between clinic patients and insurance companies, and work to resolve any discrepancies or issues in an efficient manner

Central Florida Internists Health Center Manager & Certified Medical Assistant

Kissimmee, Florida 40 Hours Per Week

NOVEMBER 2007 - JUNE 2019

● Provided an exceptional level of customer service to 60+ patients per day when completing patient registration and scheduling appointments

● Accurately obtained and recorded patient vital signs

● Participated in patient triage and patient prep

● Administered injections to patients

● Performed venipuncture to obtain blood samples

● Assisted providers during minor surgical procedures

● Called in patient prescriptions and refills per provider instruction and scheduled prescription delivery

● Responsible for management of medical office with 12 staff members

● Maintained inventories and ordered all medical and office supplies needed

● Created employee schedules and assigned duties to employees CITIZENSHIP

United States Citizen

PROGRAM PROFICIENCY

Microsoft Office Suite

Mysis

EClinicalWorks

EMR

LANGUAGES

English Fluent

Spanish Fluent