Angelyn H. Collins

**** *** *********** **. ***. C1

Aiken SC

803-***-****

adxw01@r.postjobfree.com

Objective:

My objective is an Administrative or Customer Service position utilizing my diverse skills, as well as my training in the administrative field.

Experience:

Auto Club Group

Member Service Representative 07/22 to 02/23

Make changes to policies

Take payments from members

Assist the customer with saving on their policy

Make quotes for potential new policies

Cross-sell for the company

Afni Work-at-Home

Licensed Insurance Consultant and Service Representative 09/21 to 03/22 Handled customer calls regarding obtaining insurance coverage Assisted agents with various policy changes

Assisted issuing various documents to appropriate agencies Take policyholders payments

Alorica Work-at-Home

Customer Service Representative 01/21 to 6/21

Offer customer exceptional customer service

Build a rapport with customer while assisting them with concerns Answer customer calls regarding tax software

Assist customer with downloading software to their computer Troubleshoot various customer computer issues

Wise Staffing

12/16 to 9/17 Orangeburg, SC

Administrative Assistant

Perform various office duties such as filing, data entry and Answering phones

Act as a liaison between staffing agency, temporary workers And client

Conduct drug screenings for employment and assist in the Application process

On-Site Account Manager for Wise temporary employees Assist in the recruiting of potential employees

SMX Staffing

10/14 to 02/15 Cayce, SC

Receiving Associate

Receive items or merchandise for Amazon

Key in information on computer on receiving line

Prep items for receiving such as wrapping, labeling, and bagging Husqvarna Group

03/14 to 10/14 Orangeburg, SC

Assembly Line-Worker

Assemble various parts for lawnmowers

Label information on lawnmowers

Bag information to attach to lawnmowers

SMX Staffing

11/13 to 02/14 Cayce, SC

Packer

Pack orders for Amazon customers

Key information in computer

Scan items for order

Denmark Technical College

10/09 to 10/13 Denmark, SC

Bookstore Assistant Manager

Assist students with book purchases

Opened and closed the store

Month end reporting for Manager

Ordered and returned books

Manpower

01/08 to 07/08 Williston, SC

Assembler

Execute daily operations of assembling parts for vending machines 02/09 to 06/09 Maintain a clean working area

Adhere to safety policies and procedures

Instrumental in using hand tools to assemble parts Gallman Personnel Services

10/05 to 03/06 Orangeburg, SC

Office Assistant

Executed daily operations of office

Reports included time-and-attendance records

New hires and records of performance data

Issued and interpreted operating policies

Conducted orientation of new employees and planned training programs Blue Cross Blue Shield

11/02 to 02/05 Columbia, SC

Member Service Representative

Took calls from customers regarding insurance coverage Reviewed claims to see why they didn't process and made corrections To resolve claim existing issues

Provided prompt and courteous service

Data entry and answered multi-line phone

Kelly Services

05/04 to 10/04 Columbia, SC

Customer Service Representative

Provided courteous and prompt service to Medicare Beneficiaries Answered calls regarding Medicare information and Drug Prescription Cards Took Medicare Beneficiaries information to determine eligibility for Drug card program

US Postal Services

08/03 to 02/04 Columbia, SC

Casual Mail Clerk

Worked successfully in a team environment to process US mail Sorted mail by zip code

Researched zip codes on misdirected mail to ensure timely delivery Denmark Technical College

01/95 to 09/02 Denmark, SC

Office Assistant and Barnwell Site Coordinator

Maintained off-site campus office by typing letters and reports Performed all general office duties such as creating and filing student Information and enrolled new students in the school Recruited prospective students

Opened and closed off-site campus

Data entry, fax, scan, and copy material

Education:

Denmark Technical College- Denmark, SC

Associate degree in general business 1996

References: Available upon request

Contact this candidate