Service Representative Mail Clerk
Resume:
Angelyn H. Collins
**** *** *********** **. ***. C1
Aiken SC
*************@*******.***
Objective:
My objective is an Administrative or Customer Service position utilizing my diverse skills, as well as my training in the administrative field.
Experience:
Auto Club Group
Member Service Representative 07/22 to 02/23
Make changes to policies
Take payments from members
Assist the customer with saving on their policy
Make quotes for potential new policies
Cross-sell for the company
Afni Work-at-Home
Licensed Insurance Consultant and Service Representative 09/21 to 03/22 Handled customer calls regarding obtaining insurance coverage Assisted agents with various policy changes
Assisted issuing various documents to appropriate agencies Take policyholders payments
Alorica Work-at-Home
Customer Service Representative 01/21 to 6/21
Offer customer exceptional customer service
Build a rapport with customer while assisting them with concerns Answer customer calls regarding tax software
Assist customer with downloading software to their computer Troubleshoot various customer computer issues
Wise Staffing
12/16 to 9/17 Orangeburg, SC
Administrative Assistant
Perform various office duties such as filing, data entry and Answering phones
Act as a liaison between staffing agency, temporary workers And client
Conduct drug screenings for employment and assist in the Application process
On-Site Account Manager for Wise temporary employees Assist in the recruiting of potential employees
SMX Staffing
10/14 to 02/15 Cayce, SC
Receiving Associate
Receive items or merchandise for Amazon
Key in information on computer on receiving line
Prep items for receiving such as wrapping, labeling, and bagging Husqvarna Group
03/14 to 10/14 Orangeburg, SC
Assembly Line-Worker
Assemble various parts for lawnmowers
Label information on lawnmowers
Bag information to attach to lawnmowers
SMX Staffing
11/13 to 02/14 Cayce, SC
Packer
Pack orders for Amazon customers
Key information in computer
Scan items for order
Denmark Technical College
10/09 to 10/13 Denmark, SC
Bookstore Assistant Manager
Assist students with book purchases
Opened and closed the store
Month end reporting for Manager
Ordered and returned books
Manpower
01/08 to 07/08 Williston, SC
Assembler
Execute daily operations of assembling parts for vending machines 02/09 to 06/09 Maintain a clean working area
Adhere to safety policies and procedures
Instrumental in using hand tools to assemble parts Gallman Personnel Services
10/05 to 03/06 Orangeburg, SC
Office Assistant
Executed daily operations of office
Reports included time-and-attendance records
New hires and records of performance data
Issued and interpreted operating policies
Conducted orientation of new employees and planned training programs Blue Cross Blue Shield
11/02 to 02/05 Columbia, SC
Member Service Representative
Took calls from customers regarding insurance coverage Reviewed claims to see why they didn't process and made corrections To resolve claim existing issues
Provided prompt and courteous service
Data entry and answered multi-line phone
Kelly Services
05/04 to 10/04 Columbia, SC
Customer Service Representative
Provided courteous and prompt service to Medicare Beneficiaries Answered calls regarding Medicare information and Drug Prescription Cards Took Medicare Beneficiaries information to determine eligibility for Drug card program
US Postal Services
08/03 to 02/04 Columbia, SC
Casual Mail Clerk
Worked successfully in a team environment to process US mail Sorted mail by zip code
Researched zip codes on misdirected mail to ensure timely delivery Denmark Technical College
01/95 to 09/02 Denmark, SC
Office Assistant and Barnwell Site Coordinator
Maintained off-site campus office by typing letters and reports Performed all general office duties such as creating and filing student Information and enrolled new students in the school Recruited prospective students
Opened and closed off-site campus
Data entry, fax, scan, and copy material
Education:
Denmark Technical College- Denmark, SC
Associate degree in general business 1996
References: Available upon request
Contact this candidate