Service Representative Courtesy Clerk

FRANCISCO

BARRAGAN

***- ***-****

***************@*****.***

Riverside, CA 92507

CONTACT

Professional Summary: Highly

motivated and customer-focused

professional with experience in

customer service and retail

operations. Skilled in handling cash

transactions, resolving customer

inquiries and complaints, and

providing personalized support.

Demonstrated proficiency in

bagging procedures, floor cleaning,

and merchandise stocking. Strong

team player with effective

communication and problem

resolution skills. Engaging and

charismatic individual with excellent

customer service, communication,

and problem-solving skills. Seeking a

position to utilize expertise in

providing assistance, stocking

shelves, and maintaining store

cleanliness. Dedicated to delivering

a positive customer experience

through friendly and helpful

interactions. Outgoing and reliable

CAREER OBJECTIVE

Courtesy Clerk

Food4Less, Riverside, CA

EXPERIENCE

August 2021 - March 2023

• Operated the cash register and processed customer transactions. Answered customer questions and directed patrons to appropriate store locations according to needs.

•

• Packaged and carried out purchased items to customer vehicles.

• Checked item prices and verified store purchases.

• Cleaned spills and disposed of waste to maintain store tidiness.

• Loaded customer vehicles with groceries and carried out large items. Worked collaboratively with team members to complete assigned tasks promptly.

•

• Reduced customer wait times by utilizing swift bagging techniques. Served as a point of contact for customer inquiries about product

• availability or prices.

Followed proper food safety procedures when stocking refrigerated items.

•

Operated cash register accurately to process payments for customers' purchases.

•

Performed routine cleaning tasks such as sweeping floors, washing

• windows, dusting shelves.

Assisted customers with bagging groceries, loading them into their vehicles, and providing other services as needed.

•

Demonstrated strong customer service skills by helping customers locate items in store.

•

• Obtained items from shelves for customers to purchase. Trained newly hired clerks regarding store policies and customer service practices.

•

• Carried out price checks and answered customer questions. Adhered strictly to company policy regarding handling of hazardous

• materials and chemicals.

• Greeted and thanked customers upon store entry and exit. Utilized excellent organizational skills to ensure efficient workflow during shift.

•

• Kept store front end clean and organized.

Assisted in prompt clean-up of spills, eliminating potential hazards and preventing accidents.

•

• Processed customer rewards and coupons.

Organized and replenished checkout stands with appropriate

• supplies and products.

• Retrieved carts for customers from parking lots and storage areas. professional with extensive

experience in retail and customer

service. Proven track record of

providing excellent customer service

and resolving complaints.

Committed to exceeding

expectations and ensuring

satisfaction. Skilled in cash handling,

stocking shelves, and bagging

groceries.

Customer Service Representative

less, Riverside, CA

• Verified that all coupons were valid before processing transactions.

• Maintained a neat and orderly work area at all times.

• Collected carts from the parking lot and store entrances. Processed refunds or exchanges quickly while maintaining high level of customer service.

•

US

Greeted and assisted customers in a friendly and professional manner .Handled cash transactions accurately and efficiently using cashier register .Provided product recommendations and resolved customer inquiries and complaints

•

Maintained a clean and organized work area, including shelves and displays .Collaborated with team members to ensure smooth store operations

•

High School Diploma

Polytech High School Riverside, CA

EDUCATION

January 2020

SKILLS

• Rewards Programs

• Display Arrangements

• Collecting Carts

• Product Location

• Customer Assistance

• Bagging Proficiency

• Bagging Procedures

• Escorting Customers

• Customer Feedback

• Personalized Support

• Floor Cleaning

• Cash Counting

• Trash Removal

• Problem Resolution

• Effective Communication

• Cart Returns Understanding

• Efficient and Courtesy

• Cashier Assistance

• Merchandise Stocking

• Bathroom Cleaning

• Guest Greeting

• Loading and Unloading Carts

• Teamwork and Collaboration

• Complaint Resolution

• Product Knowledge

• Providing Feedback

• Debris Collection

• Janitorial Duties

• Understanding Customer Needs

• Parking Lot Safety Knowledge

• Billing Adjustments and Refunds

References available upon request

REFERENCES

Contact this candidate