Kawanda Mcdade

Montgomery, AL

adxvvn@r.postjobfree.com

334-***-****

#readytowork

Authorized to work in the US for any employer

Work Experience

Package Handler (Part-Time)

FedEx Ground

Present

I SORT AND LOAD ALL PACKAGES THAT COME IN

Net Inspecter/Packer

KINEDYNE

June 2019 to March 2020

Inspect government nets as well as pack them.

CSR - Customer Service Representative

Sykes Enterprises, Incorporated - Montgomery, AL

August 2018 to May 2019

Answer high volume calls,great customer service,handle bank accounts,smile and dial Financial Representative

Alorica - Montgomery, AL

April 2017 to May 2018

Collections Rep for Alorica,I answer calls concerning collection bills,restoral of services,making payment arrangements,collecting payments,etc

Resident Assistant

MARC

June 2016 to September 2017

Resident Service Coordinator

Country Cottage in Montgomery - Montgomery, AL

January 2016 to March 2016

Supervise the homemakers.paperwork. order suppiles.etc Call Center Agent

ASK Telemarketing - Montgomery, AL

January 2016 to March 2016

I take calls all day regarding prod customers have ordered. CNA/Caregiver

Elmcroft of Halcyon

2012 to 2013

Cardiac Technician

Baptist South

2011 to 2011

Unit Clerk/Secretary

Jackson Hospital

2005 to 2009

Cashier

Walmart - Prattville, AL

November 2003 to November 2006

Scan and bag groceries, count money,always smile naf and greet my customers while keeping my work area and station clean.

Education

Diploma

G.W. Carver High School

Skills

• Packaging

• Caregiving

• Home Care

• Quality Inspection

• Food Preparation

• Medication Administration

• Hospice Care

• Alzheimer's Care

• Cleaning Experience

• Hospital Experience

• Meal Preparation

• Nursing

• Vital Signs

• Dementia Care

• Laundry

• Memory Care

• Patient Care

• Microsoft Word

• Senior Care

Certifications and Licenses

CPR

Assessments

Customer Focus & Orientation — Proficient

January 2020

Responding to customer situations with sensitivity. Full results: Proficient

Personality: Customer Service Fit — Familiar

March 2020

Assesses personality traits that result in high-quality customer service. Full results: Familiar

Work Style: Reliability — Expert

April 2020

Tendency to be dependable and come to work.

Full results: Expert

Nursing Aide Skills — Completed

March 2020

Providing nursing aid to patients using knowledge of relevant equipment and procedures. Full results: Completed

Customer Service — Completed

March 2020

Identifying and resolving common customer issues.

Full results: Completed

Call Center Customer Service — Familiar

July 2020

Applying customer service skills in a call center setting. Full results: Familiar

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

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