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Sales Associate Customer Service

Location:
Norfolk, VA
Posted:
June 23, 2023

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Resume:

Raymond Council

757-***-**** adxvus@r.postjobfree.com

Windsor, VA 23898

OBJECTIVE

Computer Science IT major seeking a position in technology where I can utilize my skills in engineering and computer technology.

EDUCATION

Norfolk State University – Norfolk, VA

Bachelor of Science, Information Technology; GPA 3.3, Cum Laude May 2023

Bryant & Stratton College – Virginia Beach, VA April 2020

Associates Degree, Networking Technology; GPA 3.4

HONORS & ACTIVITIES

Honor Roll - Norfolk State University December 2022

Dean’s List – Bryant & Stratton College August 2018- April 2020

HBCU Baseball ALL-STAR February - April 2022

1st team All-Tournament February – April 2022

2nd team All-Meac February – April 2022

Relevant Courses

Software Engineering, Interface Designs, Project Management, Computer Security, Computer programming ( C++) (SQL)

WORK HISTORY

H&M Clothing Company – Norfolk, VA

Retail Sales Associate

Delivered the best customer service experience that contributed to the stores sales and profits

Checked out customers on the register, reported and handle all required transactions, and issued receipts

Grove Baptist Church – Portsmouth, VA

Technology Coordinator

• Provided ‘first-tier' support for any condition related to the performance, routine management to Grove's desktop computers

• Provided in-person A/V support for virtual and on-site services, conferences, Pastor/Church Anniversary programs and other events as necessary

• Interacted with Grove Church staff regularly throughout each week to ensure end-user workflow is optimized

• Maintained overall effectiveness of Grove's media presence, as well as the technical health, stability, maintenance of Grove's network and media systems

• Served as a point of contact for vendors, contractors and ministry volunteers • Coordinates efforts of vendors for maintenance or problem solving (Layerg, Coastal, ESI, Xerox).

SKILLS

Present good leadership and communication, Teamwork, Multi-tasking, Troubleshooting, Goal

setting, Data privacy, Flexible and Adaptable, Planning and Coordination.



Contact this candidate