Service Representative Customer
Resume:
Mackenzie Jones
North Augusta, SC *****
****************@*****.***
Authorized to work in the US for any employer
Work Experience
Key Holder
Dave & Buster's - Augusta, GA
June 2022 to Present
Creating guest connections and ensuring they are having the best experience. Helping every department with their needs and helping out management. Running the shifts and floor to ensure sales and labor efficiently. Team Leader/Supervisor
Academy Sports + Outdoors - Evans, GA
September 2020 to June 2022
Handle POS system transactions including cash,credit, returns, exchanges and refunds to ensure customers being satisfied.
Mange the front end
Apparel
Footwear
Managing online orders
Handling paperwork to ensure company success and supplies Customer Service Representative
Circle K - Grovetown, GA
July 2020 to September 2020
Keep the store up to date with new items received
Keeping the store clean and to keep it up to standards Handle POS system transactions including cash and credit Pool Attendant
Riverwood Plantation - Evans, GA
April 2019 to September 2019
Monitored the pool area and bathrooms to ensure a clean and enjoyable environment Provided a safe environment for all members by strictly enforcing pool rules and offering customer services
Server/Cashier/Cook
Huddle House - Fort Gordon, GA
May 2017 to March 2019
Provided services to ensure customers got correct orders. Handled food by cooking and running it to the customers. Prepared food in the back for the day.
Provided service to customers to ensure they were taken care of Education
High school
Harlem High School - Harlem, GA
August 2015 to May 2020
Skills
• Cash Register
• Customer Service
• Cash Handling
• Cooking
• Team Player
• Inventory
• Pool Maintenance
• Kitchen Experience
• Guest Services
• Time Management
• Retail (1 year)
• Merchandising
Assessments
Work Style: Reliability — Proficient
August 2020
Tendency to be dependable and come to work
Full results: Proficient
Customer Service Fit — Proficient
February 2020
Measures the traits that are important for high-quality customer service. Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
Leadership positions in JROTC and many achievements for leadership and hardworking
Contact this candidate