Property Manager Customer Service

Habib Umaru

Mount Badon, Canal Winchester, OH ***10

616-***-**** **********@***.***

EDUCATION

Jul 1994 St. John’s Grammar Accra, Ghana

Associate of Arts – Greenhouse Management

EXPERIENCE

Jul’18 – Date Habib’s Transportation Canal Winchester, OH Head of Logistics Management (Working Remotely)

• Planned and implemented the overall supply chain strategy which included quality control and risk assess

• Collaborated with Sales, Operations, and Customer Service teams to establish standards business procedures.

• Recommended and implemented solutions to process improvements i.e., pricing and delivery times.

• Identified process bottlenecks and implement solutions in a timely manner. Feb ‘15- Apr ‘22 Mother Angeline McCrory Manor Columbus, OH Property Manager

• Responsible for keeping the property healthy, habitable, presentable & Operational.

• Maintained building systems by contracting for maintenance services and supervising repairs.

• Accomplished organization goals by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.

• Created checklists for daily stocking of housekeeping carts to improve inventory management and prevent unnecessary trips to stockroom.

Apr’15 - Jun’18 Cardinal Health Groveport, OH

Compliance Lead

• Delegated daily tasks to team members to optimize group productivity.

• Counted inventory, resolved discrepancies and completed paperwork to keep system accurate and current.

• Monitored team progress and enforced deadlines.

• Integrated process improvements to increase overall workflow.

• Documented production levels, materials used and special incidents to keep management informed of daily activities.

• Developed and monitored weekly staff schedules.

• Developed and implemented policies, procedures and process improvement initiatives to improve retention rates and increase customer satisfaction.

• Kept work flowing smoothly in and out of department by working closely with shipping, warehouse and other personnel to coordinate movements.

• Followed staffing strategies to achieve production goals.

• Quality checked components to determine conformance to specifications.

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