Customer Service Nursing Assistant

cook clean provide personal care to residents assist with hygiene as well. pass medications transport to and from workshop and assist with activities

Certified Nursing Assistant

Heritage Manor - Flint, MI July 2008 to December 2016

assist residents that has Alzheimers and dementia with personal care light cleaning..and assist with

feeding

Direct Care Worker

Sherwood homecare facility - Clio, MI April 2000 to September 2014

Cook clean assist residents with personal care pass medications transport residents to and from workshop and assist with companionship.

Assistant Manager

Check Into Cash - Flint, MI

August 2000 to November 2012

Responsibilities handle large amounts of cash..make bank deposits...track ach's and nsf's..provide great customer service to the public and approve payday advance loans..answer multi telephone calls and communicate with credit unions and banks.

Accomplishments

I received awards and quarterly bonuses for having the highest APR in the district for collecting and tracking all checks that weren't returned on the due dates

Skills Used

Great customer service skills.. And a positive attitude.

Education

College Degree in Health unit coordinator certficate

Mott Community College - Flint, MI July 2018 to May 2020

cena

Baker College Center for Graduate Studies - Flint, MI

2003 to 2004

Skills

medical terminology

EMR Systems trained (2 years)

• Alzheimer's Care

. Dementia Care

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