Data Entry Customer Service
Resume:
Mary Ruffner
Tolleson, AZ. 85353
Cell: 602-***-****
Home: 623-***-****
Email ***********.**@*****.***
SUMMARY OF QUALIFICATIONS:
A Human Resources Professional with over 15 years of progressive Human Resources experience, in organizations ranging from manufacturing to Human Services. A true Generalist with a specialty in Employee and Labor Relations, as well as building Human Resources Departments. Solid knowledge of Full Cycle Recruiting, On-boarding, Benefit Administration, Employment Law, Worker’s Compensation, FMLA, Relocation Services and all other areas of Human Resources... Recognized for success in operations and human resources strategies with a focus on maximizing employee relations and performance.
Authorized to work in the US for any employer.
Results-driven professional with over 15 years progressive experience specializing in helping.
organizations set up and maintain compliant, successful HR systems. Manage routine and complex problems.
effectively.
Areas of Expertise
HR Process & Structure * Payroll Management
Benefit Administration * Safety programs and compliance
HRIS System * Risk management
Strategic Workforce Planning * Employee / Labor Relations
Team Building & Leadership
Talent Acquisition & Recruitment Operations
Onboarding & Retention
Staff Training & Development Initiatives
Affirmative Action Plans & OFCCP Audits
Continuous Process Improvement
Market Research & Analysis
Accounting & business Administration
Human Resource:
Knowledge of employment federal and State Laws, local and multistate, worked for various industries.
Served as a strategic advisor and partner to the executive Leadership team regarding HR programs, policies, and employee relation issues.
HRIS & Personnel information systems.
Managed, researched, refined, created/uploaded data and implemented the new HRIS system with six components: recruiting, onboarding, employee management, payroll, i-9 and benefits.
Compensation and benefits administration.
Provided support and problem resolution to workforce managers and employees.
Successful Recruitment and Retention: Ability to recruit without any assistance from recruiter for 5 consecutive years. Recruited for multiple positions over 200 + employees.
Process Improvement: Employee development: Skills assessments, training, performance evaluations, Employee communications, designed disciplinary and performance management tools, as well as generated policies which aligned with the company vision.
Management and Training development: ISO and OSHA compliant
Risk Management: Reduce the MOD and the AZUI rate. Served as a strategic advisor and partner to the Executive Leadership team regarding risk.
Safety and Workers' compensation: First contact for administration of safety protocols.
Safety Programs: Managed and implemented safety guidelines and procedures according to the industry.
Effective conflict resolution and problem-solving techniques
Event Planning and execution: Employee recognition and retention.
Developed compensation and salary grades per job description, job analysis and EEO Developed and trained in all departments and preparing materials for maximum efficiency and functionality of office for all positions. Introduce new policies, rules and regulations and ensure they are followed. Created and implemented forms, policies, processes, and procedures necessary for a start-up business, including the Employee Handbook.
Benefits: Negotiation and Administration, reconciliation, audit of benefits. Medical, vision, dental, 401 K, cobra, cafeteria plans. AAP, ADA. FMLA. ACA reporting. 401k. EAP programs.
Successful coordination and completion of all benefits including open enrollments and new hire enrollments. Saved over $350,000.00 on benefit negotiations.
Payroll: Detailed knowledge of compensation and payroll systems, voluntary and mandatory deductions Garnishments, processed weekly, biweekly, and semi-monthly payroll, from 50 to 5000 employees for multistate, union, Canada.
Payroll Software: Expert with mapping, reporting and implementation process.
ADP programs with a practitioner level; EZ Labor, PC Payroll, HRB, HR Expert, E Time, Work force now, report smith, time and attendance, digital and synchronizing devices. Other payroll programs: Kronos, Paylocity, Paychex, Paycom, QuickBooks Pro, People soft 9.2, Meritech, SAP. Prime Time, NAV 2009, Quick Books, Lotus notes, Pegasus, Peachtree Paylocity. Accounting, Mass 90, Timberline, AS400, E-verified, MDI. Have a fast ability to learn new software products.
Accounting:
Tax reporting, quarterly reporting, bookkeeping, General Ledger, Bank Reconciliation, AP and AR, construction Billing and Payroll Management.
Bilingual: Proficient in Spanish, the ability to read, write, translate and communicate fluently
General Clerical & Data Entry; 60 WPM, 10 key by sights.
Advance Knowledge of Microsoft Office: Word, Excel, Power Point, Outlook, Access.
EDUCATION: 4 Yrs. Honor graduate; Accounting Business and Administration
Graduated with honors, exempt from thesis due to exemplary GPA
I've worked with and gained several extensive experiences in key areas.
REFERENCES: Up on request
Noemi Diaz/ Gourmet Boutique **********@*******.***
Jenny Soto / Upper Crust Bakery *****.****.***@*****.***
Sheila & Bob Yager / Personal ***********@*******.***
INDUSTRIES WORKED FOR:
Manufacturing
Prepared Foods, Bakery, Paper, Electronics, Textile, Furniture. Aerospace, Semi-conductor.
Computer, Floral, Apparel, Distribution & Transportation
Construction
Contractor and subcontract, Cabinetry, Concrete, landscaping.
Accounting & Finances
Supply Chain, Hospitality, Hotel & Restaurant, Assisting Living Facilities, transportation.
JOB EXPERIENCE:
Company: Foresight Technologies Dates: 04/2018 to Today
Position: Human Resource Administrator Phone: 480-***-**** X114
Performance: Oversee all aspects of Human Resources and Payroll, Benefits, Safety and Training programs, administration of contract provisions, Oversee daily functions for high pace semiconductor ISO manufacturing.
Support the Business Unit management to develop and implement HR plans and solutions to achieve strategic business initiatives and deliver results. This work includes, but is not limited to, increasing workforce capability, providing change leadership, talent management /succession planning and supporting day-to-day operations as well as on-going process improvement. Drive project management for various HR initiatives including management training and development, succession planning, policy review and implementation, etc.
Company: American West & Path Transportation Dates: 07/15 to 08/2018
Position: HR/Payroll/Safety Phone: 602-***-****
Performance: process biweekly Payroll for 250 employees
Conduct employee orientation and training. Open enrollment and new hire benefits. Administer company employee benefits and compensation programs. Manage employee relations issues including employee discipline. Counseling managers and employees through employee relations issues, conduct terminations and exit interviews. Investigate employee complaints related to employee relations issues.
Manage Diversity programs. Support and administration safety programs and compliance, worker's compensation.
Company: Novolex/ Duro Bag Manufacturing. Dates: 08/12 to 07/15
Position: HR/Payroll Phone: 623-***-**** X 8278
Performance: Served as a Payroll and Human Resource representative for high pace manufacturing. Processed payroll on weekly bases for exempt and non exempt employees, Oversee training and safety programs administration of contract provisions, worked with staffing agencies for temporary employees. Administrative support for production and manager.
Company: CMS & TYU Management Position: HR/Payroll
Dates: 08/09 to 12/12
Phone: 602-***-****
Performance: Served as Administrator: Overall responsibility for timely and accurate processing all HR administrative and payroll accounting responsibilities, customer service Place applicants with urgency in various positions. Conduct interviews daily for candidates for open positions.
Company: Accountants International. Date: 07/09 to 12/12
Position: Payroll /Benefits Phone: 602-***-****
Performance: Overall responsibility for timely and accurate processing of West and East Coast Union, Non Union and certain affiliates’ payrolls including collection, review, input, export, import, edit, output, and verification of payroll data. Also responsible for production of a variety of payroll-related reports. I am 9 compliance representatives for corporate.
Company: Upper Crust Bakery Manufacturing Date: 07/07 to 07/09
Position: HR Manager/Payroll Phone: 602-***-****
Performance: Served as a Payroll and Human Resource representative processed payroll on weekly and biweekly bases for exempt and non exempt employees, Oversee training and safety programs administration of contract provisions, worked with staffing agencies for temporary employees. Administrator, cafeteria plans, service and programs. Oversee daily payroll and HR functions for high pace manufacturing.
Company: Gourmet Boutique Food Manufacturing Date: 11/03 to 07/07
Contact: Noemi Diaz / Human Resource Director Phone: 602-***-**** X 105
Position: Human Resource Generalist
Performance: Processed payroll on a weekly basis hourly and salaried personnel using ADP Time and Attendance, Maintained employee personnel records, training programs, conducted training, assisted with plant compliance,explanation of Benefits, service activities and programs. Workman’s compensation, plant health, safety medical and employee benefits, Assisted with various duties including customer service, AP, AR, shipping receiving.
Company: LWC Date: 08/98 to 08/03
Contact: Rebecca Echeverria Phone: 602-***-****
Position: Human Resource /Office Coordinator
Performance: Performed clerical & administrative duties, Customer Service, bookkeeping. Payroll, bank reconciliation, billing, Job Log, Certificates of Insurance, lien release, A IA documents, follow up contracts, plan distribution and collection, assisted in Proposals, assisted Project Manager with purchasing, purchase orders, construction billing, shipping and receiving. Checked dodge reports for upcoming bids and organized distribute and submitted bids.
Company: Accounting Date: High school through college
Contact: Direct supervisor
Position: Accounting and Administration
Performance: Due to my thirst for knowledge and experience, I’ve spent my time gaining experience in different industries that could lead me to the understanding and applications of my professional career, the experience that I’ve gained was in accounting and administration. The industries that I’ve worked at were Hospitality, grocery stores, distribution, manufacturing. The most regarded was sales and retail. I was able to interact with the customers and meet their needs.
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