Volunteer Coordinator Auto Damage
Resume:
Brian
White
MANAGER
CONTACT
*************@*******.***
Lincoln, IL 62656
CAREER OBJECTIVE
Professional Summary: Experienced manager with a proven track record of building and growing a substantial client base. Skilled in staff management, project management, and business planning. Proficient in payroll administration and processing, interviewing and hiring employees, and overseeing customer satisfaction, safety, and well-being. Strong verbal and written communication skills, with a focus on achieving results and exceeding expectations.
EXPERIENCE
December 2019 - Present
Manager
Reps Gym II, Lincoln, Illinois
Mentored and trained new employees on company policies and procedures.
Utilized strong analytical and problem-solving skills to address operational issues.
Assigned, prioritized, and delegated tasks and responsibility to departmental employees.
Interviewed and hired employees
Administered payroll
Built and grew substantial client base
Provided tours of facility and explained usage of equipment
Explained payment process and methods of payment accepted
Oversaw personal trainers and independently-contracted employees
Maintained and repaired equipment
Procured new equipment
Supervised maintenance and overall customer well-being
Discussed customer goals and recommended exercise plans and strategies
January 2001 - April 2019
Auto Claim Specialist
State Farm Mutual Automobile Insurance Company, Bloomington, Illinois
Initiated subrogation proceedings when applicable to recover monies paid out on behalf of insureds.
Conducted regular reviews of files to ensure compliance with state laws and best practices.
Processed payments for approved claims in accordance with company guidelines.
Communicated claim process and contacted customers and witnesses
Investigated liability
Negotiated settlement of auto damage and bodily injury claims
Analyzed auto policy for application to auto and bodily injury claims
September 2000 - January 2001
Social Worker
Catholic Social Services, Peoria, Illinois
Supported clients in navigating complex social service systems.
Provided direct case management services to individuals and families in need of assistance.
Facilitated group therapy sessions to promote healthy lifestyles and coping strategies.
Supervised foster visits
Attended administrative discplinary hearings
Advocated well-being of foster placements
Recommended suitable courses of action for foster placements
September 1995 - March 2000
Paratrooper/Paralegal
United States Army-82d Airborne Division, Fort Bragg, NC
Successfully completed all necessary training required for certification as a qualified paratrooper.
Demonstrated proficiency in operating heavy machinery used for loading parachutes into aircrafts before flight missions.
Experienced in performing post-landing maneuvers designed to avoid detection by enemy forces.
Assisted courts-martial investigations
Interviewed witnesses
Recommended disciplinary actions to chain-of-command
Processed administrative discharges
EDUCATION
May 1994
Bachelor Of Arts (B.A.) InGeneral Psychology
Morehouse College, Atlanta, GA
SKILLS
Verbal and Written Communication
Staff Management
Project Management
Business Planning
Payroll administration and processing
Interviewing and Hiring Employees
Supervision of Employees
Overseeing customer satisfaction, safety and well-being
Overseeing maintenance and repair of physical facility and equipment
CERTIFICATIONS
Emergency Lifesaver Certification,
License to handle auto and bodily injury claims across various states
Licensed social worker-State of Illinois
VOLUNTEER EXPERIENCE
January 2020 - Present
Volunteer Coordinator
Reps Gym II, Lincoln, Illlinos
Organized, collected and delivered items for community food pantry donations
January 2001 - January 2004
Volunteer
Special Olympics, Bloomington, Illinois
Participated in community clean-up and enrichment projects.
Provided administrative support to nonprofit organizations.
Assisted and encouraged athletes in Special Olympics
COMMUNITY SERVICE
January 2020 - Present
Manager
Reps Gym II, Lincoln, Illinois
AWARDS
I Saw What you Did Award
Letter of Commendation for Professionalism
Army Commendation Medal
Good Conduct Medal-United States Army
Army Physical Fitness Award
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