Chief Operating Officer
Resume:
Sonia E. Slone, MBA
A B O U T M E
*************@*****.***
Frederick, MD U.S.A.
Executive-level professional with more than two decades of experience managing teams in the private and public sectors. Offering a diverse set of skills in leadership, financial and operations management, performance analysis, and strategic vision implementation. Proven ability to multitask. Effective in developing and leading high- performance and diverse teams in both physical and virtual environments. Committed to racial justice and youth development work. Motivated by new challenges and constantly looking for ways to improve operations and process efficiency.
E D U C A T I O N
Master of Business Administration
Kaplan University
Summa Cum Laude
B. S. Business Management
University of Phoenix
Cum Laude
Doctorate of Dental Surgery
Universidad Salvadoreña Alberto Masferrer
Completed five years of the Dental Surgery
program.
Currently Pursuing SHRM-SCP certification
I T S K I L L S
Microsoft Office, Asana, Salesforce,
Teamwork, QuickBooks, Bill.com (cloud-
based accounting system), Collaboration
tools (Slack, MS Teams, GoogleMeet,etc.),
Cvent
Latino Youth Defender Center- Board mem.
L A N G U A G E S
Proficient in English and Spanish
S U M M A R Y O F Q U A L I F I C A T I O N S
• Strategic Planning and Execution
• Financial Management
• Non-profit Operations Management
• Organizational Leadership with internal and external teams
• Talent Management/HR Management
• Business Development
• Process Improvement with equity lens
• Contract Negotiations / Facility Management
• Project Management
N O T A B L E A C C O M P L I S H M E N T S
• Led the implementation of appropriate system of policies, internal controls, accounting standards, and procedures that reduced organizational risk and increased the overall productivity by 20%.
• Led the implementation of remote operations resulting in the reduction of overhead costs by 35%.
• Led organization’s capacity assessment that led to increase productivity and employee morale
• Led the selection and implementation of new accounting system which reduced risk, improved workflow, and reduced accounts payable processing time.
• Helped design the organization’s cultural assessment and oversaw the implementation of its findings.
• Audited the services rendered by external providers that resulted in a renegotiation of contracts and a 40% cost reduction.
• Led the organization financial audit and federal audit with no findings.
• Audited internal procedures resulted in more equitable practices and a 20% savings. E X P E R I E N C E
Advance CTE
Director of Operations / Silver Spring, MD (Hybrid) / 2022- Present
• Serve as a member of the Executive Team and provide support in developing relationship within staff. Members and other leaders
• Lead the organization’s staffing and operations systems to support the organization in its evolving remote operations while ensuring the organization’s commitment to diversity, equity and inclusion strategies
• Conducted an organizational audit to identify areas of strength, improvement, challenges and opportunities in its financial and operation’s management.
• Serve as the organization’s liaison when dealing with vendors, contractors, and facilities.
• Oversee the HR contractor and provide guidance to ensure talent management, benefit administration and performance evaluation is conducted with an “equity lens”
• Performed benefit benchmarking study (compensation and benefits) to ensure the organization is competitive in attracting new talent
• Developed and started the implementation of an employee retention strategy
• Conducted an organization’s capacity assessment to equip the organization with knowledge of it current commitments and future capacity
• Led the operations and equity strategy for the organization
• Review the performance evaluation process and provided recommendations on the process and areas of improvements
• Led organization’s professional development trainings for its members and led the management of other events. Responsible for the management of the organization’s multiple The Gault Center (National Juvenile Defender Center) Director of Operations / Washington, DC now Fully remote / 2009-2022
• Lead the Financial, Development, Operations, and HR functions of the organization.
• Advise the Executive Director and Board of directors on finances, budgeting, cash flow, investment priorities, and policy.
• Responsible for the planning, coordination, and execution of the organization’s annual budget process.
• Responsible for the management of the organization’s multiple project accounts, including the creation and maintenance of respective budgets, timelines, processes, and allocation of resources for all grants, sub-grants, contracts, and nine regional centers across the country.
• Conducted regular financial analyses, review of budgets against actual expenditures, and implement corrective plans when necessary.
• Oversaw the annual audit process, filing of the annual IRS 990 Form and other organization registration filings.
• Oversaw cross-functional teams in areas of IT, communications, accounting, and programmatic to ensure effective collaborations and alignment with the organization mission and strategies.
• Led negotiations and manage all vendor relationships for various operational and programs functions.
• Translate the organization’s strategic planning into appropriate operational plans to support the goals, objectives and mission.
• Coordinated project management and administration support for internal and external teams, understanding their needs and supporting a culture of collaboration, mutual learning and respect.
• Identified and evaluated opportunities and challenges, and anticipate gaps in financial and operation systems. Develop innovative strategies to overcome obstacles to ensure organization’s sustainability.
• Provided financial, operations, project, and technical assistance to nine regional offices and ten state grantee offices.
• Supported the Executive Director in business development to ensure diversification of fundraising strategies and funding streams.
• Ensured the organization has the adequate procedures, policies, and systems to support the organization’s programs and deliverables
• Revised the Human Resources policies and procedures to support the organization’s commitment to diversity, equity and inclusion.
• Oversaw the talent management of the organization including hiring strategies to attract and retain diverse candidates. Implement organizational structures to support the professional growth and retention of current team members.
• Helped setting organizational roadmaps and operational plans to support DEI priorities.
• Led the contract and event planning of the organization’s annual events ranging from 200- to over 800 participants. .
• Evaluated the organization needs of physical office space, make recommendations for improvements, negotiate lease agreements.
• Responsible for maintaining policies and procedures to ensure compliance with federal and state employment laws.
• Responsible for building relationships with Pro Bono Partners, coordinate pro bono support and implement recognition programs.
• Developed metrics and infrastructure to monitor organizational performance and report progress to funders.
• Responsible for identifying the organization’s technology needs and providing recommendations for improvements. Ranson & Ranson D.D.S
Business Administrator / Morton, IL / 2007-2009
• Managed all human resources functions, including hiring, payroll, performance evaluations, and benefits management.
• Improved billing and collection processes, which resulted in a reduction of aging receivables (over 30 days) by 48%.
• Established internal control procedures to ensure 100% compliance with OSHA and HIPPA regulations.
• Performed business strategic plan that led to the improvement of the business productivity by 80% and eliminated down personnel time by 95%.
• Developed and implemented work plans, solutions, and measurements to improve the overall operations of the organization. HBO Latin America Group
Staff Accountant/ Coral Gables, FL / 2003-2005
• Ensured the consistency and integrity of financial information and processes by working with other members of the finance, accounting, sales, marketing, and IT teams.
• Calculated detailed cost allocation to be charged both to premium and affiliated basic channels. Analyzed sales and profits data to determine the price for our service per country in the Latin American region.
• Improved customer satisfaction by identifying areas of improvement within the department. This resulted in an increase of customer retention of 45% over a 24-month period.
American Duty-Free Consortium (La Perla)
Accounting and Office Manager/ Coral Gables, FL / 2001-2003 Aviation Sales / Kellstrom Industries (now AllClear Aerospace & Defense) Staff Accountant/ Miami, FL / 1998-2001
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