Customer Support Service
Resume:
Objectives
Customer support professional looking to use my interpersonal and problem-solving skills to deliver swift resolutions.
Experience
Southern University A&M College, Baton Rouge, LA
August 2022- May 2023
Collaborate with departments to ensure a comprehensive resource collection and arrange inter-school material loans
Maintain organized cataloging and circulation systems and keep accurate inventory records
Supervise students’ library use and provide assistance and reading advice as necessary
Promote reading and literature through extra-curricular activities, including book groups, incentive schemes, and study skills sessions
McAlister Deli, Monroe, LA
September 2021- May 2022
Responsible for the preparation of certain food items
Responsible for greeting guests and taking their orders accurately in a friendly manner.
Responsible for cleanliness in the dining room and other service areas accessed by guests.
Balances cash drawer by counting cash at beginning and end of work shift.
Maintains checkout operations by following policies and procedures and reporting needed changes.
Maintains a safe and clean working environment by complying with procedures, rules, and regulations.
Contributes to team effort by accomplishing related results as needed.
Greater Magnolia Missionary Baptist Church, Bastrop, LA
September 2019- Present
Planning programs, activities and lessons; recruiting and training volunteers; and setting up appointments.
Reading of church announcements
Provide support at meetings, programs and events.
Completes clerical tasks as necessary, including typing, filing, and copying.
Reads and responds to emails.
Welcomes visitors, addresses questions, and assists them with any problems.
Southern University A&M College-Baton Rouge, LA
August 2022- May 2023
Social Work- Undergraduate Major
SGA Member
NCAAP Member
Ouachita Parish High School Monroe, LA
August 2019-May 2022
High School Diploma
Honors Graduate
Skills
Microsoft Office Suite
Communication
Problem solving
Time management
Teamwork
Customer Service
References
Rosheika Reese, Fourth Judicial Probation and Parole
Shontae Dukes MSW, CSW, Louisiana Department of Children and Family Services
Angel Cotton RSW, Texas Department Family and Protective Services
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