Service Representative Property Manager
Resume:
Arionne White
Georgetown, KY *****
************@******.***
Summary
Experienced Property manager offering proven skills in leasing and sustaining highest level of occupancy developed over 20 years of hands on experience. Include strategic details to meet creative vision and optimize audience engagement. Good organizational, problem-solving and project management abilities.
Skills
Client Interaction
Knowledge of Leasing and Market Conditions
Fair Housing Mandates
Vacancy Marketing
Codes Compliance
Grounds and Facility Inspection
Violation Resolution
Local and State Laws
Client Relations
Maintenance Oversight
Deposits Management
Staff Coordination
Construction Project Oversight
Monthly Fee and Payment Collection
Financial Reporting
Legal Issue Resolution
Contract Negotiation
Supply Coordination
Work Planning
Multitasking and Prioritization
Experience
April 2009 - Current
Courtney Gentry - Lexington, KY
Gentry Properties
Inspected properties regularly to identify deficiencies and schedule repairs.
Handled resident complaints and expedited maintenance requests.
Collected monthly assessments, rental fees, deposits and payments.
Met with prospective tenants to show property and assess applications or sign leases.
September 2007 - March 2009
Rednour property - Lexington, KY
Property Manager
Inspected properties regularly to identify deficiencies and schedule repairs.
Handled resident complaints and expedited maintenance requests.
Collected monthly assessments, rental fees, deposits and payments.
Met with prospective tenants to show property and assess applications or sign leases.
June 2003 - September 2007
ACS Xerox - Lexington, KY
Call Center Customer Service Representative
Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.
Answered, screened and processed high volume of calls daily with call management system and web-based communications.
Answered incoming calls and provided highest level of professionalism and knowledgeable service to every customer.
Education and Training
March 2006
BLUEGRASS NURSE AID Lexington, OR
C.N.A
Lexington Community College Lexington, KY
Associate of Science Social Work
Languages
Spanish
Professional
English
Native/ Bilingual
spanish/english
Its always refreshing to calm a clients fears of not being able to properly articulate their needs, I take pride being able to bridge the gap. i refuse to lose a potential customer because we cant communicate with them.
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