Sales Associate Restaurant Team
Resume:
Jessica Facio
Plainfield, IL 60544
*********@*****.***
SKILLS
Revenue Growth, Strategic Product Placement, Retail Effectiveness, Team Management, Customer Satisfaction, Customer Service, Guest Relations EXPERIENCE
Gap, 460 Orland Square Dr, Orland Park, IL 60462 - Sales Associate November 2022 - PRESENT
● Performed effectively in a self-directed work environment, managing day-to-day operations and decisions.
● Worked with the sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
● Answered customer questions about sizing, accessories, and merchandise care.
● Prepared merchandise for the sales floor by pricing or tagging. Amazon, 23700 W Bluff Rd, Channahon, IL 60410 - Sortation Center October 2022 - PRESENT
● Proved successful working within tight deadlines and a fast-paced environment.
● Applied Occupational Safety and Health Administration (OSHA) standards for lifting, working at heights and hazardous chemical handling.
● Utilized physical strength to move mail and packages of varying sizes and weights.
● Moved pallets and packing material to designated vacant storage areas for operational safety.
Station One Smokehouse, 15025 Des Plaines St #1a, Plainfield, IL 60544 - Restaurant Team Member
July 2022 - PRESENT
● Used proper techniques to prepare food and ingredients.
● Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
The Fun Ones, 3755 Swenson Ave, St. Charles, IL 60174 - Event Attendant
June 2022 - November 2022
● Monitored guests for compliance with safety and security protocols, raising any issue with security.
● Assisted patrons with seating by giving directions and lighting paths.
● Provided guidance on seating and ticketing procedures to increase customer satisfaction.
● Demonstrated respect, friendliness and willingness to help wherever needed.
Scooter’s Roadhouse, 700 W Jefferson St, Shorewood, IL 60404 - Server
June 2019 - August 2022
● Supervised set up of banquet food stations and coordinated service to multiple dining areas.
● Learned and followed local alcohol laws to keep restaurant compliance with regulations while serving spirits.
● Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
● Set a positive tone for the entire dining experience as the first point of contact for incoming guests.
● Seated customers in a timely manner by managing reservations and waitlists skillfully.
Joliet Park District, 3000 W Jefferson St, Joliet, IL 60435 - Gymnastics Instructor
September 2017 - March 2019
● Taught students how to perform split leaps, back handsprings and other special techniques.
● Developed lesson plans and routines for individual students to meet personal goals and abilities.
● Developed and implemented new drills and activities to increase student engagement and growth.
● Utilized standard gymnastics curriculum to teach proper form and safe conduction of high-risk moves.
EDUCATION
Plainfield Central High School, Plainfield, IL - High School Diploma August 2017 - January 2021
Dodge City Community College, Dodge City, KS - Associates Science
(Biology)
August 2021 - Expected May 2024
Dodge City Cheer Team
A part of the Dodge City Community College Cheerleading team that performs at College Nationals in Daytona, Florida. Supports the football, volleyball, and Women's and Men's basketball teams on the sidelines.
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