EXPERIENCE

Brooke Samantha Ballard

REIKI PRACTITIONER/DELIVERY DRIVER/CLERICAL

769-***-**** adxv97@r.postjobfree.com Ridgeland, MS 39157 A challenging position where I may utilize my analytical skills, creative skills, communication abilities and education to bene t a business corporation. A seasoned and caring prospect with expertise in the operational business objectives. Adept in assisting corporate nancial operations with full responsibility for nancial reporting. Recognized for ability for e fective communication with various groups. Resolved service concerns through e fective research and communications resulting in repeat and referral business. Increased sales through e fective implementation of innovative techniques. Innate ability to create a positive working atmosphere for sta f and customers alike. Analytically inclined problem solver to maintain management and growth. A patient motivator with the ability to consistently achieve objectives. A self-motivated professional, who works well under pressure, enjoys new challenges, is a team player, and is dedicated. DELIVERY DRIVER

Door Dash

Jackson, MS

March 2022 - Present

• Pick up food

• App management

• To go order management

• Shop for groceries

• Delivery

REIKI PRACTITIONER

Spacial Oddities

Brandon, MS

December 2020 - Present

• Reiki

• Aromatherapy

• Accupressure

• House calls

• Sound baths

• Sweat lodges

• Native American rituals

• Sage and sweet grass rituals

• Taro cards

• Outcome cards

• Spells

• Dowsing

• Music

• Clearing and cutting cords

• Chakra cleansing and clearing

• Wellness

• Certi cation

HOSTESS/SURVEYOR/SERVER/BARTENDER/COCKTAIL

WAITRESS/SERVER ASSISTANT

Cheddar's Scratch Kitchen

Flowood, MS

January 2015 - May 2015

• Greet Customers

• Assist with Operational Orders to increase productivity

• Resolve Customer Dissatisfaction

• Serve Cocktails

• Customer Service and Phone Communication

Table Preparation maintaining a clean environment to enhance customer environment and comply with food safety standards, Greet Customers

•

• Assist with Operational Orders

• Resolve Customer Dissatisfaction

• Customer Problem Resolution

• Customer Service and Phone Communication

• Served Adult Beverages, Food and Closed the bar area HOSTESS/TABLE AND BUSINESS ASSISTANCE

PREPARATION AND PHONE COMMUNICATION

Georgia Blue

Flowood, MS

January 2013 - January 2013

• Greeted Customers

• Assisted with Operational Order

• Resolved Customer Dissatisfaction

• Customer Problem Resolution

• Customer Service and Phone Communication

OFFICE ASSISTANT\ FINANCIAL FILINGS\EVENT

PLANNING

Catholic Charities

Jackson, MS

July 2011 - October 2011

• Filing nances into boxes

• Computer software

• Organization

• Planning event agendas

• Cleaning

• O ce duties

• Random o ce tasks

• Assisted with the preparation of presentations.

• Composed letters and other correspondence, fostering external communications on behalf of leadership.

• Scheduled appointments, maintaining calendars for personnel.

• Sorted through incoming mail and packages to distribute to correct personnel.

• Participated in team meetings, providing input and suggestions on organizational practices.

• Mobilized o ce operations by sorting deliveries and ordering and organizing supplies.

• Maintained composure in dealing with conditions of urgency and in pressure situations.

• Sorted and indexed information, setting up and maintaining specialized ling systems.

• Managed o ce supply orders and inventory to support availability.

• Examined documents and forms for accuracy, enforcing conformance to company rules and regulations. EDUCATION

SKILLS

• Monitored operation of o ce equipment and troubleshot technical issues.

• Interacted with clients to resolve issues or answer questions regarding services rendered by company.

• Drafted and sent out emails and memos for seamless communication.

• Typed, formatted, and proofread outgoing correspondence and documents.

• Copied and sorted records of o ce activities and business transactions.

• Compiled employee time, production, and payroll data from time sheets.

• Di fused customer complaints and concerns to maintain excellent customer relations. Operated o ce machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.

•

• Collected, counted, and disbursed money to perform basic bookkeeping functions.

• Scanned, faxed, and led invoices and sales receipts.

• Simpli ed o ce procedures to increase e ciency and productivity.

• Computed, record and proofread data and other information, such as records, and reports.

• Maintained and updated ling, inventory, mailing and database systems, either manually, and used computer.

• Processed and prepared business and government forms and expense reports.

• Delivered messages and ran errands.

• Compiled, copy, sort and le records of o ce activities, business transactions, and other activities.

• Utilized computer and job-related software to maintain and update ling, inventory, and database systems. CASHIER/INVENTORY/ PRICE MANAGEMENT

Five Seasons Whole Foods

Ocean Springs, MS

January 2006 - January 2007

• Customer Communications/Product Manufacturing

• Greeted Customers

• Customer Consultations

• Assisted with Operational Order

• Resolved Customer Dissatisfaction

• Assisted with Pricing

• Manufactured Natural Products

GENERAL STUDIES, BIOLOGY, CHEMISTRY

Holmes Junior College, MS

Jan 2014

DIPLOMA

Citizens' High School, FL

Jan 2013

GENERAL STUDIES DIPLOMA

Northwest Rankin High School, MS

Jan 2010

• Communications • Phone skills

• Computers • Fast

• E cient • Teamwork

CERTIFICATIONS

• Clerical • Financial ling

• Map Reading Skills • Route Management

• GPS and Route Planning • Local Routes Understanding

• Order Picking and Processing • Route Logs

• Customer Service • Shipping and Packaging

• Time Management • Knowledge of State Roads and Highways

• Advanced Planning • Responsible Driver

• Teamwork and Collaboration • Product Distribution

• Food Delivery • Verbal and Written Communication

• Product and Service Sales • Sales Quota Achievement

• Materials Transport • Complex Problem-Solving

• Retail Logistics • Trip Planning

• Overnight Runs • Customer Response

• Auto Delivery • Client Relationship Management

• Attention to Detail • Delivery Schedule Development

• Excellent Sense of Direction • Local Delivery

• Vehicle Cleaning and Maintenance • Shopping Orders

• Delivery Record Keeping • Loading and Unloading

• Database Management • Two-Way Radio Operation

• Inventory and Stocking • Sales Strategy Development

• Sales and Promotions • Ability to Lift 50 Pounds

• Order Adjustments • Tractor Trailer Driving

• Transportation Logs • Dispatch Collaboration

• Merchandise Replacements • Customer Relationships

• Dependability and Honesty • Residential Delivery Etiquette

• Refund Processing • Basic Math Skills

• Load Safety • Communication and Interpersonal Skills

• Packing Slips • Delivery Veri cation

• Strong Working Relationships • Accident Reports

• Cargo Records • Contactless Deliveries

• E ciency and Time Management • Cargo Handling

• Signature Veri cation • Fluent in English

• Serve Customers • Valid Vehicle Insurance and Registration

• Standard Transmission • Secure Loads

• Tra c Laws and Regulations • Work Order Management

• Sell Products • Documentation

• Safety

• Reiki Level 1 Attunement Certi cation • Reiki Practioner Certi cation REFERENCES

VOLUNTEER EXPERIENCE

COMMUNITY SERVICE

AWARDS

Gabrielle Green — Gulf Coast VA Medical Center

RN Care Manager Mentor/ Friend

415-***-****

adxv97@r.postjobfree.com

Tecumseh Albert Henry III — Wrights

Construction,Henerys Barber

Construction Worker, Barber Mentor/friend

601-***-****

adxv97@r.postjobfree.com

Renee Foster — At&T Wireless/ Retired

Employment Engineer Mentor/friend

561-***-****

adxv97@r.postjobfree.com

Bonnie Cameron — Ridgeland High School

Teacher (Retired) Mother\Teacher

601-***-****

adxv97@r.postjobfree.com

TREE PLANTER/GIVING OUT TREES

Replant The Gulf Coast

Ocean Springs, MISSISSIPPI

January 2005 - Present

JUNIOR STAFF MEMBER\REIKI PRACTITIONER\YOGA

Wavelengths Recovery

Huntington Beach, CALIFORNIA

July 2020 - February 2022

FINANCIAL FILING,OFFICE

ASSISTANT,EVENTS,CLERICAL

Catholic Charities

Jackson, MISSISSIPPI

July 2011 - October 2011

PLANTING TREES

Replant The Gulf Coast

Ocean Springs, MISSISSIPPI

January 2005 - Present

FINANCIAL FILING,OFFICE

ASSISTANT,EVENTS,CLERICAL

Catholic Charities

Jackson, MISSISSIPPI

July 2011 - October 2011

CLEANING CREW MEMBER

Community Clean Up

Gulf Coast, MISSISSIPPI

September 2005 - September 2007

• Cleaning up piles of debris

• Played on Stage at Thalia Mara Hall Point Ballet

• Pasked Gifted Test in 6th Trade on a 12th Grade Level

• Beta Club

• GCBDA Lyons Band Gulf Coast

• GEM Girls in Science Engineering and Math College Classes in Middle School

• Southern Miss Marine Biology Lab Time in Middle School

• Made a Hydrogen Fuel Generator in the 7th Grade for Science Fair Project PUBLICATIONS

ADDITIONAL INFORMATION

PROGRAMS

• 2ND Chair Clarinet in Symphonic, Jazz and Concert Band

• Marched Threes Separate Spots on Field in Band and Started in 7th grade Won Poetry Contest in 7th Grade and Got My Poem 'My First True Love For An Eternity' Put in a Book Became Published Poet in 7th grade and Asked to Write More Work for 'Noble House Publications' for their London,New York and Paris O ces

These are just a few of many di ferent things I have done or accomplished in my short time on this Earth. I hope you nd them to be Satisfactory and vital to your position. I appreciate your time and consideration. I am looking forward to hearing from you soon. Marched three separate spots on the football eld in band. I graduated to the marching band in 7th grade,which is earlier than most kids. I was 2nd chair clarinet in symphonic, jazz and concert bands. I was also in academic Beta Club. Allowed to have access to the lab at Southern Mississippi's Marine Biology laboratories in Ocean Springs Mississippi. G.E.M. 'Girls in Science Engineering and Mathematics' which consisted of 1-2 day college classes at a Southern Alabama college campus while I participated in middle school at Ocean Springs Middle School. Participated in the 'G.C.B.D.A.' or also referred to as 'Lyon's Band'. I was the 2nd chair in this prestigious concert band.Sea and Sail camp, won awards and can sail a schooner and familiar with the local ecosystems balancing cohabitation and also the conservation of them. Tree Replantation and giving out of many di ferent types of trees for Replanting the Gulf Coast non-pro t. Went to Strong River Camp and Farm as a camper then C.I.T or counselor in training for 5 years and I am a Legacy there 4th generation.Worked with horses, archery and 4 day canoe trip with campers at Strong River Camp and Farm.

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