Philip Ingrassia

*** ********* **

West Columbia, SC 29619 adxv6e@r.postjobfree.com

Cell: 803-***-****

408-***-****

● Self motivated customer service professional seeking opportunity with an upbeat and team-oriented company in the that will allow opportunity to be involved with a rewarding team

● Respected team leader; instilling heart and professionalism through a positive approach, team outlook, and self-improvement.

Areas of Expertise

● Phone System

● Computer Literate

● COVID Knowledge/Experience

● Customer Satisfaction Enhancement

● Goal Oriented

● High-Volume Experience

● Teambuilding & Training

● Sales & Margin Improvement

● Passionate Hard Worker

Professional Experience

Total Quality Logistics – Columbia, SC

Logistics Account Executivel

• .Called to setup accounts to run supply from point A to point B

• Book Ttuck drivers to cover account

Ganbei – Lexington, SC

Manager / Bartender

· Helped the restaurant grow to 400% profit over 4 years

· Rebuilt Wine and Cocktail Menus with emphasis on quality and cost effectiveness WET Nightclub – San Jose, CA

Bartender

· Responsible for alcohol sales in a loud, high volume bar

· Ability to sell known drinks and create new/unique drinks on the spot

· Average $3,000 liquor sales per three and a half hour long shift O-Ku – Charleston, SC

Bartender / Server / Food Expeditor

· Sushi and sake knowledge in an upscale, fine dining atmosphere

· Personally develop the Food Expeditor system

· Winner of Best Mojito in Charleston and owned by Indigo Crew's Chef Brett McKee The Daily Grill – Boston, MA

Bartender / Server / Head Trainer

· Responsible for guests’ satisfaction in a fine dining atmosphere

· Combining ingredients to develop cost-conscious standard and original cocktails

· Mentor new and less experienced servers via one-on-one, group classrooms, and development support

The House of Blues – Boston, MA

Bartender

· Responsible for service of alcoholic beverages in a high volume, high paced environment

· Responsible for cash/card/chit handling in a loud and fast-paced atmosphere 9/20 to 4/21

5/11 to 11/16

5/10 to 10/10

3/10 to 6/10

4/08 to 9/09

2/09 to 6/09

Career Highlights

· Have been brought in as a consultant for training and bar implementation (Palate)

· Personally trained hundreds of employees to success at a variety of positions References Available on Request

Education

Bachelor of Fine Arts from The Boston Conservatory (Class ‘08); GPA 3.72

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