Billing Analyst Accounts Payable
Resume:
SHARON LAZARUS
LINKS
https://www.likedin.com
/in/sharon-lazarus
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SKILLS
• Data trending
• Release/Change management
• Life insurance
• Health insurance
• Policy renewals
• Quote information
• Client needs analysis
• Account management
CERTIFICATIONS
Licensed Texas Life, Health,
and Accident Insurance Agent
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Driven Benefits Specialists with expertise in promoting insurance options, determining clients' needs and detecting potential clients. In-depth knowledge of healthcare plans, database management and correspondence. Outstanding analytical, interpersonal and organizational skills. Dedicated to expediently resolving insurance issues and exceeding client expectations.
WORK HISTORY
September 2022 - Current
Licensed Healthcare Insurance Agent TTEC, Remote, Texas April 2017 - February 2021
AT&T - Senior Revenue Assurance Analyst AT&T, Dallas, TX
Verified insurance coverage by telephone and online to guarantee proper reimbursement of benefits and estimate patients' financial responsibilities.
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Reviewed stop-loss reporting to customer accounts and complied with policies and procedures for release of information.
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Performed needs analysis to obtain information required to make appropriate health insurance product
recommendations.
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Explained open enrollment, COBRA, Medicaid, Medicare, Medi-cal, Covered California, medical plans, life triggering event changes, features, disadvantages and advantages of 15 policies to promote insurance sales.
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• Used Salesforce to process benefit transactions. Used Excel and Access to build and run queries to conduct complex data analysis on each BTN on each account
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Performed root cause analysis of revenue leakage and administered corrective actions to resolve billing discrepancies
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Supported ad hoc requests and projects as requested by management
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CONTACT
Midlothian, TX 76065
******.******@***.***
Bold Profile
April 2008 - April 2017
Billing Analyst AT&T, Chicago, IL
January 2004 - April 2008
SIT Tester AT&T, Rosemont, IL
Reconciled billing on MS circuits, which generated over
$2M per year in new revenue
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Conducted variance reporting, root cause identification, and error resolution resulting in revenue recovery and cost savings
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Performed accounting functions related to adjustments and corrections
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• Monitored usage trends and control points
Audited and evaluated 3rd party circuits and customer's invoices, contracts, and orders to ensure revenue is billed appropriately
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• Executed Accounts Payable and month-end close activities Problem-solved accounts payable questions on behalf of internal team members, management, and vendors
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Utilized UBAM billing system to perform SOX compliance, audits, risk management, and contract implementation
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Increased company revenue by 7% by renewing over 150 expiring contracts per month and retrieving payments for unpaid contracts
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Ran daily invoice and expense reports identifying variances and errors, to remedy any gross margin trend issues and maintain financial compliance
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Responsible for utilizing AT&T provisioning, invoicing, and order entry systems to research 100 accounts, 50 aged receivables, and 200 identified unpaid invoices per month
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• Reconciled and adjusted payment discrepancies
Conducted monthly pre-billing review and data quality analysis to verify complete accuracy of invoices delivered to customers and providers.
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Point of contact SME for all SIT testing plus release activities for dozens of AT&T products and deliverables, collaborating with IT to confirm scope, release details, implementation plan, notes, and contact details
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Managed timely escalations to ensure that there was necessary support. Ensure that test execution was on track per schedule
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Defined and tracked quality assurance metrics such as defects, defect counts, test results, and test status in
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fast-paced environment
Coordinated training schedule, created training M&Ps, and trained 30 colleagues on release activity
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Supported, implemented, and helped shape test approach by identifying solutions to recurring issues.
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EDUCATION
2015
Master of Arts Human Services Administration
Concordia University Chicago, River Forest, IL
1992
Bachelor of Science Electronics Engineering Technology DeVry Institute of Technology, Chicago, IL
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