Scrum Master Business Analyst

LAMIAH KHAN

Cell: 703-***-****

E-mail: ****.******@*****.***

PROFESSIONAL SUMMARY:

•Extensive experience in Agile, Waterfall, and Kanban methodologies for Software Development Life Cycle (SDLC).

•Certified ScrumMaster (CSM).

•Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-organizing in a strategic manner.

•Proficient in facilitating Agile ceremonies, including Product backlog refinement, Iteration Planning, Scrum of Scrums, Sprint Planning, Sprint Demo, Daily Stand-up and Sprint Retrospective.

•Support Product owner with release planning.

•Proficient in tracking and managing requirements through Requirement Traceability Matrix (RTM).

•Expertise in elicitation of requirements from various stakeholders using techniques such as Interviews, JAD sessions, Brainstorming, and studying existing documentation.

•Proficient in writing functional and non-functional requirements in the form of BRDs, and SRSs etc with attention to details.

•Experience with SQL queries for retrieving and manipulating data on a relational database.

•Experience in software testing which involved development of test cases and test scripts and User Acceptance Testing (UAT).

•Identify and manage risks, mitigate impediments, and negotiate dependencies within and across scrum teams.

•Experience in MS Word, MS Excel, MS Visio, and PowerPoint, SharePoint, JIRA, Tableau, Power BI, Azure Dev Ops, and ServiceNow.

•Create, manage and prioritize Product Backlog for the sprints.

•Creative and aggressive self starter attitude with integrative thinking skills, capable of forming and maintaining positive and productive working relationships with internal and external stakeholders.

•Flexible, innovative and able to thrive in a fast paced, growth-oriented and time-critical environment.

Education:

Bachelor of Science, Health Science

George Mason University, Fairfax, VA

Certifications:

Certified Scrum Master (CSM)

Technical Skills:

SDLC Methodologies: Agile, Scrum, SDLC, Kanban, XP, Waterfall

Tools: JIRA, Azure Dev Ops, MS Visio, MS Excel, MS Project, MS Access, MS Word, MS PowerPoint, Tableau, and SharePoint

Business Skills: Business Process Analysis and Design, Gap Analysis, Impact Analysis, JAD/JRP Sessions, Requirement Gathering. Critical thinking, problem-solving, decision making, and documentation.

RELEVANT EXPERIENCE:

Radiance Systems, Falls Church, VA Apr. 2018 – Jan. 2020

Scrum Master

•Planned and Facilitated Team Events including Daily Stand-ups, Sprint Planning, Backlog Refinement, Iteration Planning, Scrum of Scrums, Sprint Demos, Sprint Retrospectives.

•Worked with team on user story selections and estimates, removed impediments. Challenged and praised the team along the way.

•Ensured sprint goals are well-defined, and definition of ready and done are understood across the team.

•Led multiple Agile teams on SAFe methodologies with knowledge of embedded SDLC process.

•Tracked Scrum activities through JIRA, Burn down chart, Sprint Velocity, and Sprint Capacity.

•Partner with Product Owner and ensure features and user stories are clear, concise, prioritized, and understood by every member of the Agile team.

•Successfully leveraging Atlassian Tools- JIRA and Confluence for dynamic reporting.

•Conduct Value stream mapping exercise to bring together business strategy, product vision and development initiatives.

•Worked with Product Owner and stakeholders to prioritize Project Backlog.

•Tracked sprint tasks to update sprint burn down chart and create sprint review documentation.

•Performed team’s Agile Maturity Assessment to gauge and improve team’s maturity to deliver value consistently and incrementally.

•Created Roadmaps and tracked the Project Milestones.

Radiance Systems, Falls Church, VA Nov. 2016 –Apr. 2018

Business Analyst

•Gathered complete requirements working with the core team to get project implemented as per schedule.

•Performed the user stories and requirements analysis for the product lifecycle by utilizing agile methodology.

•Designed, created and delivered relevant KPIs to executives including root cause analysis, material procurement and availability, cost, and finished product lead times.

•Performed High-level Gap Analysis between existing platform against the business requirements.

•Conducted JAD sessions and interviewed Subject Matter Experts by asking detailed functionality aspects of business process and carefully updating the information to the requirements in an easily understandable format.

•Involved in writing Use Cases and Functional Requirement Documents as well as for creating Use Case diagrams, Activity diagrams, State Diagrams based on UML Methodology and business object modeling flow diagrams using MS Visio/ Rational Rose.

•Participated in business process modeling sessions with Business Owners, SME’s, Product Manager to carve out the As- Is and To-Be process flow.

•Involved in all phases of Software Development Life Cycle (SDLC) throughout the project life cycle.

•Experience with and ability to define and document software requirements

•Designed plans for User Acceptance Testing (UAT) and facilitated Post Production Validation (PPV) to ensure all functionalities are meeting the standards.

•Generated reports and presentation for management using Excel, VBA, Powerpoint.

•Responsible for execution, modification of the test cases, and bug verification using JIRA. Utilized SQL for querying database tables during testing.

•Assisted development team with designing the application to meet end user business needs.

WORK EXPERIENCE:

Loudoun County Public Schools, Ashburn, VA Aug 2021- Dec. 2022

Nurse Assistant

•Assist school nurse with the implementation of student’s health services program.

•Administer medication appropriately per School District’s medication policy.

•Provide direct aid for routine and emergency situations and prepare medical documentation.

•Assist with state mandated screening procedures, and assist in daily care and documentation of clinic visits in Phoenix UI portal.

•Maintain and update immunization and student health record per the data in VIIS database.

•Apply considerable judgement and interpretation in unusual or nonstandard circumstances.

•Collaborate with parents and LCPS staff to manage health issues safely and appropriately.

Contact this candidate