Summary: Innovative thinker with strong interpersonal skills seeking a position with the opportunity to deliver exceptional services, as well as professional development. Excellent interpersonal, customer service and sharp problem-solving skills. Microsoft 365 suites, time management, team player, conflict resolution and exceptional telephone etiquette. Fast Learner, ability to work under pressure and self-motivated. Attention to detail while working in a fast paced, pressurized environment.
Employment:
Center for Employment Opportunities Bronx, NY
12/2021-Current
Maintenance Crew Member
Engage in ground maintenance; ensure work is carried out in an efficient and effective manner and that all safety rules/regulations are followed. Ensure the proper maintenance of all assigned materials, tools, and equipment. Perform minor repairs and maintenance procedures on equipment utilized in ground keeping. Inspect assigned areas; corrects or reports safety hazards; clean and maintain park, grounds, athletic fields, campsites, paved areas, and paths; takes out trash and recycling. wipe down and sanitizes surfaces grooms and prepare ball fields and park facilities for public use.
Burlington Coat Factory Staten Island, NY
10/2021-12/2021
Sales Floor Associate
Greeted customers, answered customer queries about pricing, discounts, refund policies, coupons, gift cards, stamps, etc. Provided advice or recommendations after understanding customer needs, managed a high volume of transactions daily. Collected payments in cash or credit, registered sales on a cash register by scanning and itemizing items and totaling customers’ purchases. Ensured correct pricing by referring to price sheets and special sales bulletins. Issued receipts, refunds, or exchanges, redeemed stamps, coupons, and gift cards. Balanced cash drawer at the beginning and end of a work shift, operated cash desk equipment such as scanners, scales, cash registers and other devices. Maintained clean and tidy checkout areas, as well as a safe working environment by complying with procedures, rules, and regulations.
McDonald Staten Island, NY
03/2019-12/2020
Crew Team Member
Greeted customers, record orders, and serve food and beverages with a consistently positive and helpful attitude, including answering questions about the menu. Inputted orders into a point-of-sale system and accept payment using a credit card reader or cash register, calculating change accurately and quickly as required. Worked together with the kitchen team to prepare foods such as burgers, soups, and salads while following cooking instructions, safety procedures, and sanitary requirements
Washington Inventory Incorporation Staten Island, NY
01/2021-09/2021
Inventory Control Clerk
Responsible for monitoring inventory levels, worked closely with logistics team to implement several changes to the inventory system that saved the company money. Assisted in creating inventory rotation schedule reducing restocking fees from manufacturers. Assisted order pickers in developing more accurate and efficient ways to pick products. Worked with warehouse crew to do physical inventory once each quarter.
Work Learn Grow, Public School 18 Staten Island, NY
10/2016-08/2019
Maintenance
Performed cleaning duties for bathrooms, lounges, offices, and classrooms, emptied waste receptacles for all workspaces and restrooms. Performed window washing and office furniture relocation as needed. Assisted other custodial staff with maintenance and repair tasks as needed. Used vacuums and other motorized equipment in executing cleaning tasks. Ensured stocking of restroom and janitorial supplies, performed light cleaning tasks for building exteriors. Moved all garbage and surplus materials to central pickup points on a regular basis. Performed safety checks on facilities and equipment.
Education:
Concord High School