Ricky Dixon Sr
Atlanta, GA *****
*************@*****.***
Work Experience
Shift Supervisor
K.B.S - Birmingham, AL
December 2019 to November 2021
I handled multiple team members on a shift and ensured they completed their duties through the evening. I made schedules and ensured they were followed. I helped hire and appoint employees.I made sure all that missed clock-punches were placed in the system to fix hourly pay of employees that failed to clock in, out or if there was an issue with the time clock.
Forklift Operator
DHL - Atlanta, GA
June 2018 to December 2019
I moved cargo on and off forklifts via a forklift or pallet jack. Education
GED
Massachusetts
June 2005 to June 2006
Skills
Zendesk
Active listening
Help Desk
Shift Management
Pallet Jack
Diverse Thinking
Account Management
Computer Networking
Cold Calling
Project Management
Customer Relationship Management
Analytics
Results Driven
Technical Support
Microsoft SharePoint
Active Directory
Live Chat
Microsoft Windows Server
Android
E-Commerce
Mac OS
Desktop Support
Microsoft Powerpoint
Typing