Elizabeth A. Della Piana

*** ********* ** #**

Salem, Massachusetts, 01970

978-***-**** adxukl@r.postjobfree.com

Objective: With greater than 20 years of experience on acute locked units, unlocked units and residential settings working with adult, adolescent and chronic populations ( including dual diagnosis, MR/ED, developmentally disabled, addicted and alcoholic populations). I enjoy working with all populations, I am a very upbeat, patient and positive person who enjoys working as a team member in any setting. I also have experience working in office settings, call centers knowledge of most office and computer programs ( due to working while in college ).

Previous Experience:

Environmental Worker 1. Massachusetts General Hospital Waltham, MA. 2021-

Cleaning the exam rooms.

Supervisor of Counselors Lowell House Lowell, Ma 2020 - 2021

Supervising staff and teen age drug addicts.

Residential Counselor. Lifeworks, INC Sharon, MA 1/2019 - 4/2020

Serving 6 developmentally disabled clients with ADL’s

Residential Counselor Ivy Street School. Brookline, MA 1/2018- 1/2019

Serving mh adolescents in a locked residential setting.

Residential Counselor Robert F Kennedy Action Corp Lancaster, MA 4/2017 - 2018

Responsible for doing checks, gaining trust of patients, behavioral techniques used to quell patient’s behavioral problems Use of DBT priniciples . Also evaluated patients for Adventure Therapy and Minibike riding. Accompanied patients on trips, transport patients to appointments, supervised unit activities, wrote notes on patient progress. I am CPI certified. I also did casework for several clients.

Residential Counselor The Merrimack Center, Justice Resourse Institute 9/19/2016 -1/19/2017

I was responsible for doing checks, escorting and correcting through behavioral measures 14 developmentally disabled/mentally ill boys and girls aged 11-18 years of age on two locked units ( boys and girls). Program used DBT principles. Occasional restraints had to be done. I was also responsible for preparing their weekend meals and advocating for a couple of patients and doing their casework.

Call Center Agent Ace Employment Agency: 3-month contract with OnBrand24 Nov 2015-Feb 2016.

I took an average of 150 calls per day and was responsible for knowing all the details of Garrett Popcorn, Boston Coffee Cake, and 6 other companies. I took orders, solved shipping and order problems,

Associate Panera Lynnfield, MA 12/13/2013 – 10/14/2014

Was responsible for keeping the main eating area clean while looking for customers to help with problems. In the off meal times, I was the designated dishwasher, food chopper, front line helper-outer, drink pourer. I left when I was denied advancement opportunities.

Administrative Assistant Briarwood Resort, Falmouth, MA 3/10/2010 – 5/11/2011

Transcribed meeting minutes from disk, made appointments, filed, photocopied faxed. Assisted General Manager in daily activities.

Freelance Paralegal 2000-

Prepare briefs and other legal paperwork and research for individuals and attorneys. Proficiency with Microsoft Office Suite, Westlaw, Lexis Nexus.

Photojournalist Beth Della Piana Photography, Beverly, MA 1997-

Took School, sports, underwater, documentary, and portrait photographs. Extensive experience with Adobe Photoshop, Adobe Photoshop Lightroom and Adobe ImageReady. Extensive darkroom experience developing and printing black and white and color photographs. Won the Manhattan Arts 2001 Juried Competition.

Marketing Consultant/Analytical Division Millipore Corporation, Bedford, MA 1992-1996

Preformed marketing trends analyses projects to best determine article and write up placements in scientific periodicals in an effort to better utilize marcom money.

BC/BS Consumer Customer Service BC/BS of MA Quincy, MA 1990-1992

Representative/EDS Change over Representative

Advised consumers of BC/BS various policy benefits, whilst insuring that the new EDS system read the same account and policy information, and make corrections when the system misdetermined benefit usage. I received multiple customer service awards while working for BC/BS.

PADI certified Master Scuba Diver Trainer Instructor #38335 1989 -

Taught a plethora of Scuba courses to students in the New England area. Everything from preliminary courses (Open water) to more specialized and advanced courses i.e. deep diving and wreck and night diving subspecialties. Also supervised Divemasters and new instructors

Master’s Level Therapist Cambridge Women’s Therapy Collective 1983-1988

Provided psychotherapy/group psychotherapy services to indigent battered women in the Cambridge/Somerville, MA area via referrals.

Head Counselor – nights Vinfen Corp/Warren Street Residence, Brighton, MA 1986-1988

Provided crisis intervention and assistance with activities of daily living to 12 severely low functioning autistic/psychiatrically impaired individuals in a locked setting. Provided supervision to 4 staff members.

Acute Adolescent and Adult Counselor Charles River Hospital, Wellesley, MA 1984-1986

– rotating days/nights

Provided crisis intervention, counseling and assistance with activities of daily living to acute adolescents and adults on both locked and unlocked psychiatric units.

Mental Health Worker/team leader – rotating/nights Erich Lindemann Mental Health Center, Boston, MA 1982-1984

Provided crisis intervention, counseling and assistance with activities of daily living to chronically psychiatrically impaired individuals on an acute locked inpatient unit.

Nursing Assistant – nights New England Baptist Hospital, Boston, MA 1981-1983

Worked on a 40 bed medical/surgical unit in world renown, primarily Orthopaedic hospital with one RN Friday-Monday nights. Took vital signs, monitored urine and various drainage outputs on post-op patients. Helped to prep pre-op patients for surgery. Provided whatever support the RN required. Observed advanced procedures and a few surgeries.

EMT- nights Boston City Hospital/Health and Hospitals, Boston, MA 1980-1982

Rode the 11-7am shift on an ambulance based at Boston City Hospital Tues-Thursday nights. Learned medical terminology and procedures. Observed advanced procedures and a few surgeries

Studio Musician/Arranger/Composer 1980-

Played, wrote, and arranged musical pieces in any style that was requested, for any combination of instruments. I played mostly keyboards, guitars and woodwinds. I also composed and arranged vocal, rhythm, horn and string sections. Have been doing this kind of work since I graduated from Berklee in 1980.

Page Massachusetts House of Representatives 1977-1979

Observed legislative sessions, retrieved statutes from house library, ran errands for Representatives.

Education:

Classical High School (Now Central High School) 1974-1977 College Preparatory Diploma

Springfield, MA

Berklee College of Music May 1977-June 1980 Bachelor of Music Degree in Mus Composition

Boston, MA

Boston State College/UMass-Boston 1981-1983 M.Ed in Psychiatric Counseling (Psi Chi)

Boston, MA

Program canceled by UMass.

Harvard University 1/1981 - 6/1985 Pre-med

Cambridge, MA

Boston University/BUSM 1992- 1995 Certificate in Biotechnology

Boston, MA

Salem State University 2010 Paralegal Certificate

Salem, Ma

Professional development and achievements:

•CPR and First aid certified

•CPI certified 5/2017

•Member of Boston State College’s branch of Psi Chi Honor society

•Member of the International Association of Trauma Professionals

•Member of the International Society for Traumatic Stress Studies

•Student Member of the American Counseling Association

•Member of the International Society for the Study of Trauma and Dissociation

•Private Orchestral and Operatic Conducting Lessons with Attilio Poto @ Boston Conservatory – 1977-1981

•Was required to speak Italian or French during my 2-3 hour conducting lessons.

•Private Piccolo/Flute/Alto Flute with Droit Anthony Dwyer and Fenwick Smith of the Boston Symphony Orchestra/New England Conservatory 1977-83.

•Private Composition Lessons with George Russell of the New England Conservatory 1977-1983

•Piano with Dr. Lloyd Stoneman, Paul Schmelling, Flute, Piccolo, B Flat Clarinet, Alto Flute, and Alto Saxophone with Paul Winter

•Psychology graduate Internship done at Massachusetts Mental Health Center’s Acute Adult Intensive Care Unit:1982

•PADI (Professional Association of Diving Instructors) Master Scuba Diver Trainer Instructor 1989

•Languages: Took Italian and French from kindergarten through college. Took Spanish from Jr. High through college.

•Winner Manhattan Arts Juried Photographic Competition, NYC, NY 2000

•Covered the “Shannon O’Brian for Governor” campaign in Massachusetts, contributing campaign photo’s for her website.

•Covered the” Al Gore for President” campaign in Massachusetts contributing campaign photo’s for his website.

•My photograph’s hang in the corporate offices of Dyax Corp. in Cambridge, MA and Permobile Corp. in Nashville, Tenn.

References upon request

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