CHAMAINE CLARETTA ALWYN

Address: ** *************, ********, ********

Nationality: South Africa

ID : 750**********

Cell: 082-***-****

Email: adxui8@r.postjobfree.com

OBJECTIVE

My objects are to work in a company that value its customer, creating an environment where staff can strive to succeed in their endeavors. I would like to utilize my skills to the best of my ability.

EXPERIENCE

YEAR NOV 2010 – JUNE 2014

CALL CENTRE OPERATOR, bidvest protea coin

Attend to all incoming and outgoing calls.

Managing High Volume of Alarms Using Listener Software

Monitor all alarm signal (VIP & SARS operator)

Liaise with emergency services.

Shift among the employees.

Ensure continued day to day work processes.

Transformation & Change Management

YEAR JUNE 2014 – 31 MARCH 2023

RECEPTIONIST, BIDVEST PROTEA COIN

Greet people entering the building, answering any question.

Providing directions and alerting staff when someone is there to visit or meet them.

Serve as the face of the company, offering friendly service those entering the building or calling in on phone.

Accept deliveries and mail, organize them to be distribute to the correct recipients using the office mailing system and ensure they get to the recipients in a timely manner while also managing outgoing mail and packages for pickup.

Maintain the reception area, keeping it clean and free of clutter.

Assist new applicants who come into the building to apply for positions.

Answer multiple line phone system, manage calls by routing them within our message system.

YEAR JAN 1998 – FEB 1999

SECURITY OFFICER, CITY COMMERCIAL

Perform all security duties in store.

YEAR DEC 2006 – DEC 2007

SALES LADY, SIMPLY SHOES

Assisting with store deliveries

Stocking shelves, Stock taking.

Merchandise and assisting customers.

EDUCATION

HAVATECH (SKILLS TRAINING & EMPLOYMENT)

MODULES, Microsoft Word, Telephone Skills, Call Centre Communication & Introduction to Computing

BIDVEST PROTEACOIN

MODULES, BASIC PR SKILLS & TELEPHONE ETIQUETTE TRAINING, BTS TRAINING (EBODYGUARD CONTROL GUI) (START-UP OF PROGRAM, LOG IN OPS NAMES VIEWING LOCATION OF DEVICE AND VOLTAGES, PICTURE VIEWING, AND ANALYSING. EMERGENCY PROCEDURES AND CLOSURES VISUAL HISTORY, PLAYBACK PAPER HISTORY REPORTING, PICTURE EXPO X- FACTOR SAFETY CONSULTANTS (FIRST AID LEVEL 1) PERFORM BASIC LIFE SUPPORT AND FIRST AID PROCEDURES

Security Training (Grade C) PSIRA Registered

AJ FERREIRA SECONDARY SCHOOL GRADE 11

SUBJECTS: ENGLISH

AFRIKAANS

MATHEMATICS

BALLET

HISTORY

GEOGRAPHY

SKILLS

Written and verbal communication skills.

Customer service.

Multitasking and prioritizing.

Dependability.

Familiarity with Microsoft Office.

Problem-solving.

Ability to work under pressure.

Attention to detail.

Communication.

Multitasking.

Social skills.

Organization.

Technical skills.

Resistance to stress.

Problem solving.

Empathy.

REFERENCES

BIDVEST PROTEA COIN

1st Mrs. Zenobia Poonsamy Tel: 012-***-****

Cell: 082-***-****

Manager

2 Mr. Isaac Mbokani Tel: 012-***-****

Cell: 079-***-****

Control room Manager

SIMPLY SHOES

1st Mrs. Van Staden Cell 074-***-****

Store Manager

ACTIVITIES

As a hard worker, I want to apply all my skills and energy to any task given to make things happen. I will always be the most outstanding employee who will always be proud of and able to work without supervision. I am an efficient and inquisitive learner. I have strong sense of responsibility and diligence. I am creative yet practical and can work calmly under pressure. I work well with other and have an excellent communication skill with a friendly personality. I am self-disciplined and work hard on earning others trust. Passion is what drives me in working hard achieving great things in life. I believe in learning new things every day and working hard achieving great things in improving my skills and abilities, having me in your company will be of great asset, as I believe in myself. With the experience I have, I am the best candidate for the position.

I CHAMAINE ALWYN DECLARE ALL THE ABOVE INFORMATION CORRECT.

Chamaine Alwyn

Curriculum Vitae

CHAMAINE CLARETTA ALWYN

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