PERSONAL DETAILS

SURNAME: Kroats

FIRST NAMES: Jamalle Clinton tatuum

GENDER: male

MARITAL STATUS: married

ID NO:870**********

CONTACT NO:061*******

DEPENDANTS :1

PHYSICAL ADDRESS:3 First avenue, westdene Johannesburg,2092

GENERAL HEALTH: good

CRIMINAL RECORD: none

DRIVER’S LICENSE:code8/b

LANGUAGES: English and Afrikaans

Kroats

Jamalle Clinton

Male

Married

870-***-**** 082

Cell : 061*******

1

No.3 Cnr Dublin & 1st Avenue

Westdene

Johannesburg, 2093

Excellent

None

Code 08

English & Afrikaans

EDUCATION RECORD

SCHOOL ATTENDED

YEAR

LEVEL ACHIEVED

SUBJECTS

Mondeor Secondary School

2005

Grade 12/ STD 10

English

Afrikaans

Business Economics

Geography

History

Metal work

SCHOOL ATTENDED

LEVEL ATTEND

Oakfields College

Introduction to Sound Engineering

Certificate received 2006

COMPUTER SKILLS

Computer literacy: Word, Excel, Outlook

EMPLOYMENT HISTORY

COMPANY/INSTITUTION

POSITION

DUTIES

REFERENCE

Wealth Investment Management & Insurance (WIMI)

Advisor Support Agent

July 2015 to January 2016

Retaining all Absa clients of Advisers exiting the business

Respond to customer queries and address service complaints in a timely manner

Utilize proactive persuasive skills to turn requests for disconnection into sales and save opportunities by identifying customer needs.

Booking appointments for WIMI financial advisers

Setting up appointments for clients to meet with their relevant financial advisers

Alex Nelson : 078-***-****

COMPANY/INSTITUTION

POSITION

DUTIES

REFERENCE

COMPANY/INSTITUTION

DUTIES

REFERENCE

Wealth Investment Management & Insurance (WIMI)

Retentions Consultant

May 2016 to January 2017

Retaining all Absa funeral policy holders

Educate customers on active product features, service offerings and product value

Contact customer in delinquent status to work to resolve billing disputes or collect outstanding balances.

Support marketing department by performing telephone surveys.

Alex Nelson 078-***-****

Absa Branch Southgate Mall

Teller, Customer Service & Frontline Hosting

January 2018 to April 2019

Handle deposits, withdrawals and other routine financial interactions with customers

count and disburse cash, enter information into computers, and answer inquiries about services

Ensure that the cash drawers balance at the beginning and end of the workday

Ensuring that all customer queries are attended to efficiently.

Answer questions, troubleshoot problems, resolve issues and, in general, help ensure a positive customer experience

Ensure General admin duties are completed COB

Good people skills, Exceptional verbal communication skills and an ability to be patient, calm and accommodating

Busi Makupeni : 011-***-**** /079*******

COMPETENCIES

1. COMMUNICATION

2. COMPUTER

3. GENERAL

- Excellent listening skills coupled to good communication abilities

- Excellent ability to identify and resolve difficulties that arise

- Excellent ability to communicate with all levels of corporate hierarchy

Computer literacy: Word, Excel, Outlook

I am a pleasant individual with a warm personality. I am Loyal, Hardworking

. My warm personality makes it easy for me to work well with others. I am disciplined in everything I do and I always strive to do my outmost best. I have the ability to learn fast and adapt to changes.

- Execute duties in a professional and competent manner and maintains professional standards.

-Performing duties to enhance service delivery

-I believe that every individual has the potential to become anything they aspire to with hard work and dedication. I will proof that I am the best candidate for this position when the chance is given

JAMALLE KROATS

Curriculum Vitae

My objective is to thrive and gain a solid foundation. I am optimistic, honest and passionate about life

Contact this candidate