Service Representative Data Entry

Kelly Clifford

*****.**********@*****.*** 703-***-**** Perkasie, PA

WORK EXPERIENCE

School Bus Driver/Dispatcher 2013 – Present

Central Bucks School District (2020 – Present) Doylestown, PA Loudoun County Public Schools (2013-2020) Leesburg, VA

• Responsible for the safe transportation of students following established protocols.

• Trained on multiple software packages to support the operations of the transportation fleet.

• Responsible for daily workflow to support a fleet of 100+ buses. Elder Care Associate 2009-2013

Home Instead Senior Care Leesburg, VA

• Provided in-home support to patients suffering from neurodegenerative disease.

• Transported patients to medical appointments.

Secretary 1991-1994

Westminster School Simsbury, CT

• Drafted all communications for the Alumni/Development Office.

• Created monthly reports outlining progress towards fundraising projects.

• Coordinated daily operations to support office staff. Payroll Bookkeeper/Accountant 1989-1991

Capitol Region Education Council Windsor, CT

• Solely responsible for the preparation and distribution of payroll.

• Created and iterated standardized protocols for payroll deductions and resolving employee discrepancies. Sr. Client Service Representative 1985-1989

Automatic Data Processing (ADP) Waltham, MA

• Taught and created materials for new employee training and advanced seminars.

• Analyzed client concerns in all aspects of payroll creating solutions to enable clearer processes.

• Interpreted and reported on statistical data regarding production workflow and customer satisfaction.

• Provided technical assistance and data entry support. EDUCATION

Waltham High School 1984

High School Diploma Waltham, MA

SKILLS

Certifications: Commercial Driver’s License Class B(CDL), CPR, First Aid, Bloodborne Pathogens, Youth Suicide: Awareness and Prevention, Child Abuse and Mandatory Reporting

Software: Familiar with Microsoft Office Suite, Edulog Routing Software, Infinite Campus Student Information System

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