Data Entry Customer Service

DR. AANAL PATEL

Waldorf, MD *****, Phone Number: 240-***-****, ************@*****.***

OBJECTIVE

A Pharm-D graduate seeking an opportunity in the industry. I hope to find a full-time position where I can apply my experience and grow my knowledge in an industry setting. EXPERIENCE

Pharmacy Retail Trainee November 2015 - January 2016 Bhavna Medical Store Gandhinagar, India

• Managed pharmaceutical inventory and assisted in billing services.

• Learned the prescription handling, Medication distribution and Medication storage.

• Entered new patient profiles and prescriptions into the medication input software system.

• Proper documentation of patient related information mainly prescriptions.

• Assisted the pharmacist with patient counseling. Research Project Trainee November 2018 - March 2019 GMERS Medical College and Hospital Gandhinagar, India

• Research on 'Drug use at Orthopedic Outpatient department' in GMERS Hospital under the supervision of Dr. Bimal Modi (MS in orthopedic).

• Designed research study protocol and other required documents like informed consent form and data collection form.

• Created standard operating procedures for study.

• Obtained approval from Ethic’s committee before initiation of study.

• Recruited patients according to inclusion and exclusion criteria of the study.

• Collected and analyzed data from 1003 prescriptions.

• Data collection include patient’s complaint, types of dosage form, medication, dose of medication, medications prescribed from essential medication list of hospital, drugs prescribed by generic name.

• Ensured patient data integrity according to regulatory requirements.

• Used Microsoft excel and Microsoft word for Data entry.

• Prepare and present summaries and analyses of survey data, including tables and graphs that describe survey techniques and results.

• Learned the various Orthopedic condition, Orthopedic prescription writing, Time management. Education and research committee leader July 2018 - March 2019 International society of Pharmacoeconomics and Outcome Research (ISPOR) Gandhinagar, India Conducted and participated diabetes awareness camp. Pharmacy intern May 2019 - May 2020

GMERS Medical College and Hospital Gandhinagar, India

• A primary experience with patients and physician in different wards like general medicine, ICU, surgical, Orthopedic, psychiatry and pediatric.

• Learned the medication dispensing, prescription handling and patient counseling in the ART (antiretroviral therapy) center.

• Attend the ward round with physicians, learn the inventory management ADR reporting, dispensing and data management.

• Collected and interpreted patient history, lab reports, current complaints to the final disease condition. Clinical Trial Trainee August 2019 – May 2020

Cliantha Research Limited (Ahmedabad – India)

• Assisted in collection, reconciliation of necessary documents, maintaining trial master files, preparation, and presentation of study updates.

• Reviewed CRF, Informed consent documents and query language/narratives.

• Assisted in handling study projects and Phase 3 trials.

• Participated in protocol review and study procedure planning with Clinical Research Manager.

• Performed research project on “Comparison between metformin hydrochloride (500 mg) and extended release metformin with other combination of drug (500/50 mg) “under clinical research manager. Novitium Pharmaceuticals QC Chemist - April 2021- October 2021

• Conducted testing and analysis of finished products of different dosage forms in accordance with GMP.

• Calibration of instruments like PH meter, Density meter and weighing balance.

• Performed assay, dissolution, content uniformity, blend uniformity and other tests to characterize and demonstrate product performance.

• Documentation of all laboratories testing and activities in accordance with GMP documentation practices.

• Performed trouble shooting and problem solving related to analytical methods.

• Assisted in investigations for deviations and ensured proper corrective actions are taken. Pharmacy Technician - March 2022- December 2022

High Street Discount Pharmacy (Waldorf - Maryland)

• Received the prescriptions at drop off, assisted Pharmacist and Lead technician with insurance claims processing.

• Managed inventory and maintained official records including control and non-control prescriptions, daily purchase orders in a manner consistent with all federal, state, and local laws and regulations.

• Protects patients and employees by adhering to infection-control policies and protocols.

• Maintains records by recording and filing physicians’ orders and prescriptions.

• Prepares reports by collecting and summarizing information.

• Contributes to team effort by accomplishing related results as needed. EDUCATION

Pharm. D. (Doctor of Pharmacy) K.B Institute of Pharmaceutical Education and Research Gandhinagar, India June 2014 – June 2020

SKILLS

• Microsoft office applications.

• Capable in written and verbal communication skills in English, Gujarati, and Hindi.

• Knowledge of medical terminology, different dosage forms, medication distribution and medication storage.

• Documentation according to GMP.

• Time management.

• Balances, Dissolution apparatus, pH meter, UV-Vis

• Online training on Certified in The Global Health Network

• Basic knowledge of Clinical trial phases and related terminology.

• Other: Customer service, Responsible, Respectful, Organized, Honest, Enthusiast, leader for many organizations/ clubs, Great at problem solving.

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