SN

SHALINI NAIDU

adxu8v@r.postjobfree.com 951-***-**** Perris, CA 92571

Patient-focused, detail-oriented and computer-savvy medical receptionist. Personable and courteous in all interactions with patients and team members and skilled at anticipating physician and practice needs. Effective in handling office and administrative tasks within busy, multi-physician practices. Medical terminology

Computer skills

Excellent communication

Medical terminology

Referral's and authorizations

Manage schedules

Manage productivity and daily expected volume

Supply ordering

Conflict resolution

Co-pays and financial collections

Super bill and charge Reconciliation

Insurance Pre-certifications and authorizations

Group referrals and authorizations with insurance

precertifications and authorizations

Seven Star Orthopedics Hemet, CA

Front Office Administrator

01/2022 - Current

Float coverage

Seven Star OB/GYN

Seven Star General Surgery

Seven Star Neurosurgery

McDonald's Perris, CA

Cashier

07/2019 - 08/2021

Answered questions about store policies and addressed customer concerns. Helped customers complete purchases, locate items and join reward programs.

Addressed customer needs and made product recommendations to increase sales.

Operated cash register for cash, check and credit card transactions with excellent accuracy levels.

Worked flexible schedule and extra shifts to meet business needs. Mentored new team members on sales software system operation. Worked closely with shift manager to solve problems and handle customer concerns.

San Joaquin Valley College Visalia, CA

Bachelor of Science in Healthcare Management

Expected in 10/2023

San Joaquin Valley College Temecula, CA

Associate of Science in Medical Office Administration 01/2022

Summary

Skills

Experience

Education and Training

CPR and AED certification

HIPAA certification

CMAA

Certifications