Michelle Juan

Tampa, FL *****

adxu8l@r.postjobfree.com

+1-201-***-****

Work Experience

Customer Service Representative

Wipro - Tampa, FL

July 2022 to Present

Inbound calls receiving

Outbound calls

Process payments

Help with payments options

Provide documentation

Head Custodian

Hillsborough County Public Schools - Tampa, FL

June 2021 to Present

1. Supervise the cleaning and maintenance of the building 2. Managing of the custodian staff

3. Requesting of external contractors job

4. Provide security to the building

5. Supervise mechanical equipment of the school

6. Interview employees for custodian positions

Custodian

Hillsborough County Public Schools - Tampa, FL

September 2019 to Present

1. Clean rooms and offices

2. Check the school perimeter every night

3. Program alarms

Housekeeper

Holiday inn express & suites Tampa - Florida City, FL April 2018 to September 2019

1. Clean rooms

2. vacuuming

Customer Service/Sales Representative

Metro PCS Metro by T-Mobile - Tampa, FL

February 2017 to July 2017

1. Offer and sale products

2. Help customers with their accounts

3. Find the right product for the customer needs

Phone Operator/Customer Service

Caribe club princess hotel - Higuey

January 2015 to June 2015

1. Answer guest calls for any inconvenient inside the installation 2. Program waking up times for trips

3. Help with check in documents the day before arriving 4. Make recommendations about places inside hotel including restaurants pools 5. Make restaurant reservations

6. Offer room upgrades

7. Redirect calls to the place that the caller was looking for 8. Send information to every department in the hotel etc. Education

High school diploma in Computer Programming

Liceo técnico Sergio A. Verás - El seybo

October 2009 to July 2013

Skills

• Time Management

• Communications

• Bilingual

• Interviewing

Certifications and Licenses

Paraprofessional

Present

Additional Information

Federal cleared by the government

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