Claims Adjuster Customer Service

Raul Bustamante **** Columbus Lane

Wylie, TX ****8

469-***-****

****.***********@******.**

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EXPERIENCE

State Farm Insurance, Richardson, TX-Subrogation

Specialist

February 2020- October 2022

Reviewed claim files to identify, evaluate, analyze and interpret subrogation potential; coordinated appropriate steps to secure evidence and ensure pursuit, development and recovery of claims; evaluated completeness and accuracy of evidence; recorded and processed recovery payments; prepared and issued payments for subrogation and if recovery completed, ensured policyholders were reimbursed their deductible amount.

State Farm Insurance, Richardson, TX— Claims Adjuster August 2016- February 2020

Proactively investigated claims, applied coverage, accurately documented files and issued payments.. Answered inbound calls and made outbound calls to policyholders and claimants. Supported customers through personalized, caring interactions.

EDUCATION

Bishop Miege High School, Roeland Park, KS — Diploma 1980-1984

SKILLS

- Communication

- Time Management

- Computer Proficiency

- Integrity

- Customer Service

- Investigation & Decision

Making

Licenses

Texas Claim Adjuster

LANGUAGES

Spanish

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