Center Agent Veterinary Assistant
Resume:
Denise Decker
Licensed Life and Health Insurance Professional
Henderson, NV 89012
*************@*****.***
Experienced sales executive with an extensive record of achievement. Demonstrated successful sales while providing esteemed leadership in highly competitive markets. Persistent in building new business, securing customer loyalty, and forging strong relationships with business partners. Expert closer committed to consultative and solutions-based sales approach resulting in revenue growth. Successful communication and negotiation skills, building solid relationships with internal and external customers.
Authorized to work in the US for any employer
Work Experience
Life Insurance Agent-Remote
AAA Life Insurance Company - Omaha, NE
September 2022 to Present
• Top tier producer of net annualized premium in peer group.
• Produced over $31,000 in annualized premium April 2023.
• Performed cross-selling of various products offered by AAA Inc. Licensed Health and Life Insurance Agent
Insurance Supermarket Inc. - Remote
March 2021 to August 2022
• Top tier producer of paid net annualized premium in peer group.
• Produced over $38,000 in Retention net annualized premium June 2022.
• Recognized for attention to detail and customer focus. Life and Health Insurance Agent
Tranzact Insurance Solutions - North Canton, OH
May 2019 to March 2020
Call center agent responsible for Mutual of Omaha Life Insurance Campaign and AFLAC- Supplemental Insurance campaign.
• Leading producer of new business utilizing consultative and solutions-based sales process.
• Consistently recognized for superior customer service via client compliments and management.
• Recognized for excellent call center metrics and call quality scores. Life and Health Insurance Telesales Agent
Assurance, Inc - Cleveland, OH
May 2018 to May 2019
• Self-Employed life insurance telesales agent.
• Recognized by Managing General Agent for excellent rapport building skills.
• Leading producer of new business as an independent representative Veterinary Assistant/Client Service Coordinator
Banfield Pet Hospital of North Canton Ohio - North Canton, OH May 2016 to May 2018
Responsible for assisting with inpatient medical procedures as well as hospital practice duties. Exemplified the Brand through consistency and quality management. Executive Sales Assistant
Multi-Galvanizing, Inc - Canton, OH
February 2010 to April 2016
Responsible for nationwide sales of a galvanized steel product, EURO HOOP as well as continued sales support of the extensive established customer base. Independent Insurance Sales Associate
Borland & Associates - Key Largo, FL
October 2000 to January 2010
Health and Life Insurance agent for a Blue Cross Blue Shield of Florida Independent Agency, direct sales and marketing to individual and group business segments for all BCBS products. Additional products, Medicare Supplements, Life Insurance, Long Term Care, Disability and other ancillary products. Veterinary Assistant/TNR Specialist
Grayvik Animal Care Center-ORCAT - Key Largo, FL
June 2006 to January 2009
Responsible for vet assisting duties in the clinical setting as well as off site TNR solutions for a private non profit animal sanctuary.
Insurance Sales Agent
HomeTown Health Network - Massillon, OH
March 1997 to August 2000
Responsible for direct sales to new group clients as well as existing clientele of a worker's compensation product, Premier Comp. Additionally responsible for direct sales of a Medicare supplement plan, Secure Care.
Education
Associate’s in Business Marketing
Kent State University at Kent - Kent, OH
August 1989 to May 1991
Skills
• Telesales-Inbound One Call Close Telephone Etiquette Outside and Inside Sales Account Management Telesales-Outbound Business Development Communication Skills Relationship Management Presentation Skills Strategic Planning Negotiation Customer Service Cold Calling Upselling
Certifications and Licenses
Insurance Producer License
Licensed in all 50 states and DC: Life and Health
NIPR#:4596948
Veterinary Assistant Certification
May 2006 to Present
Certificate of Completion from Penn Foster
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