Service Representative Customer
Resume:
**** ****** ** *** • EL PASO, TX ***** •
PHONE 915-***-**** • MOBILE 915-***-**** • E-MAIL adxu5v@r.postjobfree.com
KARLA PALACIOS
EDUCATION
The University of Texas at El Paso
El Paso, Texas 79968-0504
Bachelor of Education GPA : in major 3.17 May 2009
Major: Elementary Education with emphasis in Bilingual Education.
Del Valle High School
950 Bordeaux Dr El Paso, TX 79907
High School diploma, May 2000
LANGUAGES
Spanish, English
WORK EXPERIENCE
Verizon Wireless
11950 Don Haskins El Paso, TX 79936
Tier 2 Troubleshoot Technology Representative: August 2015 –Present
Duties: repairing all kinds of equipments. Cell phones, televisions printers. Being able to quickly assess the problem to fix the equipments and provide solutions to customers. Troubleshooting problems with equipment and making repair as needed.
Customer Service Representative; January 2010- 2015
Duties: Handling customer inquiries; providing quality service, precise information and doing what is right for the customers. Sales oriented, meeting daily sales to increase revenue for the company.
MesaVista Elementary
9600 Sims Dr El Paso, TX 79925
Teacher and Teacher Assistance; August 2008-2010
Duties: Meeting student needs by educating and supporting their education. Creating daily lesson plans for students to expand their knowledge. Working along with teachers and parents to ensure children continue to expand their learning.
GC Services
8465 Gran Vista Dr El Paso, TX 79907
Customer Service Representative; September 2000-October 2007
Duties: Handle customer calls by providing accurate information on different products, computer input data, paper work input data, always offering a friendly efficient service for customer satisfaction.
REFERENCES
Nancy E. Wilson
Counseling Specialist IV
UTEP
El Paso, Texas 79968-0504
adxu5v@r.postjobfree.com
George Juarez
GC Services Manager
8465 Gran Vista Dr
Christopher Wright
Verizon Supervisor
11950 Don Haskins
(915)
adxu5v@r.postjobfree.com
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