JOAN VAN HAM

708-***-**** adxu5o@r.postjobfree.com

SUMMARY

A passionate, hardworking professional with an extensive background in a variety of industries seeking a fresh, dynamic company. Possesses exceptional interpersonal skills, an aptitude for time management and multitasking, and an ability to expertly anticipate and respond to evolving environments.

EXPERIENCE

LANDMARK DESERT GARDENS Hobbs, NM

Kitchen Supervisor 2021 - present

●Assisting with the preparation and serving of all meals and beverages to residents

●Ensuring that the kitchen and service areas are clean and tidy

●Ensuring health and safety regulations are followed

●Organizing the inventory, storage, and distribution of food, ingredients, and supplies

●Helping to plan menus and follow dietary guidelines

ROCCO’S SPORTS BAR Lockport, IL

Bartender/Manager 2010 - 2020

●Consistently deliver the highest quality service.

●Driven to provide guests with a memorable experience with a focus on customer retention with repeat business.

●Inventory control, training and development, bar management.

●Opening and closing duties as well as cash handling and POS experience.

GREEN GARDEN COUNTRY CLUB Green Garden, IL

Bartender 2007-2010

●Maintain the bar and service area in a neat, clean, and organized condition.

●Enhanced customer satisfaction through demonstration of professional and courteous bartending services

●Proven ability to assess, anticipate and meet multiple guests’ requirements simultaneously while maintaining high standards of quality

●Comprehensive knowledge of inventory on hand, drink mechanics, and drink pricing.

●Bill generation and money collection along with opening and closing responsibilities.

SCREEN VISION DIRECT Naperville, IL

Account Executive 2006

●Prospecting for new business in assigned territories, cold calling, and telemarketing for Supermarket Checkout TV.

●Effectively manage the sales cycle process from client consultation to closing including development of pricing structures and service negotiations.

●Handled the tasks of monitoring and supervising the effectiveness of advertising campaigns

YELLOW BOOK, USA Munster, IN

Senior Account Executive 1999-2006

●Consistently surpassed sales quotas in excess of $250,000 annually.

●Develop and foster strong client relationships by implementing consultative sales approach, anticipating the needs of the client, and building customized advertising solutions to ensure customer satisfaction.

●Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.

●Consistently secured new accounts, resulting in a 3% increase in year over year revenue.

●Recipient of the President Achievement Award.

ALLIED FORKLIFTS Lynwood, IL

Sales Representative 1998-1999

●Responsible for sales in Northwest Indiana.

●Implement forklift safety programs with several companies.

OLYMPIA FIELDS COUNTRY CLUB Olympia Fields, IL

Purchasing Assistant 1996-1998

●Provide administrative support to the Purchasing Manager. Answer telephones and promptly and courteously assist clients and employees throughout the organization.

●Maintain calendars, coordinating extensive appointments, meetings and travel.

●Maintain and log current inventory of all supplies delivered and distributed to departments.

●Prepare and process requisitions for in-house supplies for various departments.

FAT SAM’S Orland Park, IL

Bartender 1996-2004

●Very high volume and extremely fast paced bar in a college town

●Provide guests with top notch service and a fun and memorable experience which generated a strong bar patron following

●Diligent observance of liquor laws, standards, and required certifications.

●Assisted with inventory control and replenishment

●POS experience

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