Paula Chavis
**********@*******.***
Katy, TX 77493
Authorized to work in the US for any employer.
Summary
Professional minded Receptionists/Administrative Assistant with multi-tasking and deadline driven abilities. Highlights Friendly; Professional; Reliable; Observant; Diligent; Office and tech-savvy; Safety Certified
Professional minded Receptionists/Administrative Assistant with multi-tasking and deadline driven abilities.
Highlights Friendly; Professional; Reliable; Observant; Diligent; Office and tech-savvy; Safety Certified
Work experience
Security Officer
Security Officer
Allied Universal Security - Las Vegas, NV
October 2022 to May 2023
Patrol contracted sites in a company vehicle
Use Helix phones to scan barcodes on strategic points at the main property/post
Use company cell phone to clock into shift, take pictures of areas of concern on sites, complete shift reports, and clock out of shift
Monitor for vagrants and any property damage
Receptionist/ Administrative Assistant
SilverSummit Healthplan – Las Vegas, NV
November 2021 to May 2023
Provide access badges for new hires/ visitor badges for guests coming in for appointments/ meetings
Receive, sort, and distribute daily mail
Scan incoming mail/ forward it to the appropriate employee or team
Review returned mail from Members/Providers and revise address informatio
Enter the appropriate tracking information from incoming mail into an EXCEL database
Send out regular, certified, and FedEx mail and packages
Receive, record, and process deliveries from FedEx and UPS
Order/Purchase company and individual supplies from Staples or Amazon
Assist various departments with light administrative ie (bulk mailings and audit spreadsheets) tasks as needed
Support 4 Department Managers with various tasks and their individual calendars
Set up meetings with other Company Managers and Employees as well as Outside Venders, Sponsored Companies Etc. through Zoom and Team Time
Travel (Booking Flights/ Rental Cars/Room Accommodations) and Expenses (Company Credit Card Purchases)
Security Officer
Allied Universal Security – At SilverSummit Healthplan - Las Vegas, NV
August 2019 to November 2021
Greet all entering the building, making sure they have appropriate badges and identification
Watch various cameras throughout the complex to ensure areas are safe and secure
Provide visitor badges to guests coming in for appointments or meetings
Patrol premises, conduct hourly area checks and report results by activating scan points
Receive/ sort/ distribute daily mail/Scan incoming mail forward it to the appropriate employee or team
Review returned mail from Members/Providers and revise address information
Enter the appropriate tracking information from incoming mail into an EXCEL database
Send out regular, certified, and FedEx mail
Assist various departments with light administrative ie (bulk mailings and audit spreadsheets) tasks as needed
Courier Dispatcher
Clinical Pathologies Laboratories - Las Vegas, NV
February 2018 to August 2019
Answered very busy phones and dispatched phone calls to appropriate drivers and documented calls
Assigned routes for client pick-ups to appropriate couriers
Reviewed client accounts
Processed fuel receipts and entered data into a database
Generated an end of day report and sent report to management daily
Customer Service Supervisor
On Demand Sedan (ODS) Limo Service - Las Vegas, NV
October 2017 to February 2018
Answered heavy phone calls from prospective clients,
booked reservations for limos and shuttle buses for individuals as well as group events,
Performed Call Monitoring of the Customer Service Reps for Quality Assurance
Established Profiles and entered credit card information for individual clients and companies
Assigned drivers and vehicles to reservations
Lead Dispatcher/Airport Coordinator
Showtime Tours /Nevada Tours - Las Vegas, NV
August 2013 to September 2017
Coordinated charter bus reservations
Coordinated pickups by assigning drivers to take customers to and from hotels and airport, keeping communication open with drivers for details and instructions
Organized and maintained database files related to clients, drivers, vehicles, mileage, and fuel and produced a revenue report to provide to management
Airport Coordinator duties included directing clients to proper transfer transportation at the airport
Completed an end of shift report for Safety Department and Supervisors and Management Team
Education
Bachelor's Degree in Criminal Justice
American Intercontinental University - Schaumburg, IL
Associates Degree in Business Administration
American Intercontinental University - Schaumburg, IL
High School Diploma
Barstow High School - Barstow, CA,
Skills
Microsoft Office Suites: WORD, EXCEL, Power Point, Microsoft Outlook: Email and Calendar Zoom and Team Time Workday