Service Representative Clerical Assistant
Resume:
R. Regina Fisher
Dover, De. 19904
Summary of Qualification
Over twelve years of experience in Administrative Support working with the public
Highly organized and skilled at working in a busy office
Excellent communication skills
Proven ability to work well as a team or alone
Work Experience
Toppers Spa Massage Therapist September 21, 2012 to Present
Total client care to relieve pain also to relax clients
Delaware Hospice Inc.: Medical Clerical Assistant March 1, 2011 —April 5, 2011 Temp
Answer phones and relay messages for nurses, medical assistants
Schedule appointments
File documents
Open and distribute mail, makes deposits
Wilmington Trust Company M&T BANK Customer Service Representative February 2005-
March 2010
Assist clients with monetary transactions
Answered customer questions both on the phone and in person
Opened bank accounts
Processed loan applications
Ordered supplies for bank
Distributed mail to employees
Redeemed bonds for customers
Notarized documents
Wilmington Trust Company M&T BANK Safe Deposit Clerk March
2005
Handled all Administrative Support / Receptionist duties for the Dover Branch
Processed paperwork for the Branch Manager
Answered phone calls
Organized the office calendar
Made business referrals to branch staff
Consistently met team referral goals for the Dover Branch
Proficient with the use of Wilmington Trust software such as Sellstation
IMS and Bond Pro
Wilmington Trust company M&T Bank Teller 1 May 2004-March
2005
Took bank transactions
Deposited / withdrew money for customers from their accounts
Ensured money that was received by bank was not counterfeit
Gave great customer service to all customers to ensure a good banking experience
Burris Foods Office Assistant April 2000-November 2000
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