Customer Service Part Time

Courtney Rohella

**** ********* ****

Quinton, AL 35130

205-***-****

*****************@*****.***

Skills

I have a wide variety of administrative and customer service focused skills that include but are not limited to cash handling, banking, employee management, greeting customers in person or phone, accounts receivable and accounts payable. I am also acquainted with passing on important information onto the needed department, officer or agency in a timely and professional manner. I worked for a short time for TNG Retail in Tuscaloosa, AL. Unfortunately with the onset of COVID-19 and consequent shutdowns I was forced to relocate back to the Birmingham area to be closer to my family. Experience

JAN 2021 - PRESENT

Driveline

-- Create and maintain positive relationships with all clients

-- Work independently with little or no direct supervision and still meet all required deadlines

-- Use excellent written and verbal skills over a variety of platforms to report completed work orders NOV 2008 - MARCH 2018

EZ Fuel Inc, Carbon Hill, AL - Co-Owner

-- Hiring and managing schedules

-- Managing inventory and register programming

-- Bookkeeping and daily banking and balancing

AUG 2000-OCT 2017

Trussville Animal Hospital, Trussville, AL - Kennel/Vet Tech/Reception

-- Answering phones, scheduling appointments, greeting and charging out clients

-- Assisting vet, recording information in charts, administering medication

-- Vast product knowledge and vaccine information

MAY 2015 - MAY 2016

Easy Money, Birmingham, AL - Teller

-- Greeting customers, processing loan applications, and renewing applicable loans

-- Keeping customer area clean

-- Money handling including balancing personal till and the store vault Education

AUG 2004 - MAY 2006

Mississippi State University

References

Josh Wilbanks 205-***-****

Jaymee Collins 205-***-****

Kim Virani 205-***-****

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