Service Representative Delivery Driver
Resume:
Angelica Martinez Solano
Sanford, NC *****
***********@*******.***
Authorized to work in the US for any employer
Work Experience
MyOrthodontist-Bilingual Customer Service Representative
Work from home- February 2021- to present
*I create new patient charts for patients that would like to start treatment for braces. Schedule an appointment for a complimentary consultation. Explain the process and get information.
*Reschedule appointments for patients that are existing patients.
*Help interpret to Spanish speaking patients over the phone when they are at their consultation appt. or any type of appointment, they may have that day.
Warehouse Worker
Lidl-Mebane, NC
December 2020 to January 2021
*Drive a small forklift and stack items on pallets. Wrapping products with transparent plastic and deliver to area for pickup with the forklift.
Amazon Delivery Driver
Amazon-Durham, NC
November 2020 to December 2020
*Delivering packages to customers in a timely manner. Made sure packages were at correct address. Driving skills are important and made sure not to damage the customer’s driveway/property.
Office Assistant
Bear Creek Arsenal – Sanford, NC
June 2020 to November 2020
*Interpreter & Translator for Spanish speaking population that came to apply and came in for an interview. Helped employees with any other problems they may have at work/took their concern. I made calls to schedule interviews. Helped with account and credited paperwork for product credits for customers. Basically helped HR.
Instructional Teacher Assistant/Bus Driver
J. Glenn Edwards Elementary School
August 2013 to June 2020
*Interpreter and Translator for the Hispanic Families
*Worked side by side with lead teacher. Elementary students' grade from K-5th grade. Even worked with exceptional students one-on-one. I also helped with the Hispanic Parents/office, conferences, writing notes and made calls to parents.
*Picked and dropped off each child from home to school and from school to home safely. I was responsible for 60 students.
Hostess
Waffle House-Weekends Only
2017-2017
*Made sure customers were seated. Cleaned tables and made sure the area was clean for the next customer. I made sure customers were doing well and if they needed anything additional, I would help.
3rd Shift Supervisor
Kelly Services-Summer Job
June 2016 – September 2016
*Made sure reports were sent out on a daily bases/attendance/absences/reports on any injures. Making sure the department had enough workers. New employees would come to the office, and I had to make sure they were assigned to the correct department. I also had to make sure they were registered correctly in the system. Printed out paychecks and answered questions to the best of my knowledge any employee may have. I oversaw close to 200 employees on 3rd Shift.
Interpreter & Translator
ESL-Assistant-Tramway Year-Round School
July 2001 to November 2012
*Translated Spanish written material for the staff and administration. These materials included homework assignments, letters to the parents, Lee County communiques, discipline notices, holiday events, etc. I interpreted for conference, call parents when a child was sick or was disciplined, helped Spanish parents when they came to the school to sign child out early or any question they may have. Worked with ESL Teacher prepare for and manage classes. Help make photocopies, file papers, fax as necessary communicate with Central Office, keep room clean. I enjoy working with children and helping the Hispanic school population.
Education
Ashford University On-line -2015/Early Child Education
High School Diploma-Lee County Senior High School /2000
Skills
Interpretation
Translation
Bilingual/Spanish English
Classroom Management
Childcare
Teaching
Typing
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