Customer Service Care Worker

CARLOTA MCCAULEY

Austin, Texas · 512-***-****

EXPERIENCE

SEPTEMBER-2020 – JUNE 2022

CHILD CARE WORKER, Bluebonnett childcare

EARNED REPUTATION FOR GOOD ATTENDANCE AND HARD WORK. IMPROVED CUSTOMER SATISFACTION BY FINDING CREATIVE SOLUTIONS TO PROBLEMS. RECOGNIZED BY MANAGEMENT FOR PROVIDING EXCEPTIONAL CUSTOMER SERVICE. IMPROVED OPERATIONS BY WORKING WITH TEAM MEMBERS AND CUSTOMERS TO FIND WORKABLE SOLUTIONS. PROVIDE EXCELLENT SERVICE AND ATTENTION TO CUSTOMERS WHEN FACE TO FACE OR THROUGH PHONE CONVERSATIONS.

JULY 2018 – AUGUST 2020

WAITRESS, digs pub

VERIFIED ADEQUATE LEVELS OF SUPPLIES SUCH AS LINENS AND TRAYS AND RESTOCKED LOW ITEMS.BACKED UP CASHIER STAFF TO PROCESS CUSTOMER ORDERS AND PAYMENTS. MONITORED CUSTOMER MOVEMENTS AND QUICKLY CLEARED EMPTY TABLES FOR FUTURE CUSTOMERS. WELCOMED GUESTS WITH PERSONABLE ATTITUDE AND SMILE, OFFERING TO BRING BEVERAGE ORDERS WHILE REVIEWING MENU OPTIONS.

EDUCATION

JULY 1995

DIPLOMA, CANUTILLO HIGH SCHOOL

EARNED A REPUTATION FOR GOOD ATTENDANCE AND HARD WORK

SKILLS

ENTHUSIASTIC INDIVIDUAL WITH EXCELLENT ORGANIZATIONAL SKILLS

TEAM PLAYER

STRONG WORK ETHIC

SUPERIOR SKILLS IN WORKING IN BOTH TEAM-BASED AND INDEPENDENT CAPACITIES

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