Michael J. Murphy
*** *. ****** ***., ******, Ohio 43055-4174
*********.**@*****.***
SUMMARY
A self-motivated and dependable individual currently exploring career opportunities. Experience encompasses, Pick / Pack, Shipping / Receiving, Clerical, Customer Relations, Inbound Phone Sales, Data Entry and Troubleshooting Skills. SKILLS & EXPERIENCE
Interpersonal skills, analytical thinker, and coordination skills
Committed to excellence with a desire to excel
Picker Packer Experience
Knowledgeable of Forklift and Electric Pallet Jack operations
Able to communicate effectively in a professional business manner
Time management skills and able to multitask with exceptional organizational skills
Enthusiastic, hard-working, and eager to learn
Reliable and trustworthy, with a strong work ethic and values
Requires little or no supervision, takes initiative and dedicated to a job well done
Ability to make important decisions, effective problem solver with a strong attention to detail
Clear and concise communication
Computer navigation
PROFESSIONAL EXPERIENCE
Innosource (Discover) New Albany, OH
OUTBOUND CALLING/COLLECTIONS 10/2018-4/2019
Calling delinquent account holders and if they answered, transferred them to a collector, left message if they did not
Notate and term accounts
Met matrix quotas
Speed Commerce Pataskala, OH
ORDER PICKER 10/2016-03/2018
Gatherer ordered items for the packing and shipping department
Carried a handheld RF scanner and scanned ordered items into system
Constructed carts for picking orders
Inspected ordered products and forwarded them to the packing department
Triage/hospital (finish picking unfinished orders)
Moved waste from work area and transported to bailer
Operated bailer and cleaned work area
Mike’s Lawn Mowing & Trimming Newark, OH
OWNER / OPERATOR 04/1987-11/2017
Provided quality customer service to residential customers
Performed day to day operation of the business; bookkeeping, customer relations, and marketing
Responsible for billing, collections and cash handling
Negotiated contracts and canvased area for new customers
Mowed and trimmed lawns
Maintained equipment and performed preventative maintenance
Answered calls and resolved customers complaints and concerns H. S. S. I. Distribution Columbus, OH
SHIPPING / RECEIVING 07/1986-07/1991
Performed data entry to process inbound and outbound orders
Operated forklift and electric pallet jack
Picked up and delivered goods to shipping department
Loaded/unloaded trucks; Picked orders
Completed janitorial duties as needed
Priced ticketed merchandise
Sorted merchandise
Assisted with inventory control
EDUCATION / TRAINING
North Adult Education Center Columbus, OH
Diploma