Kerjuan Joyner

** ********* ***. ***** *.C *****· adxtn5@r.postjobfree.com

843-***-**** Cell

Profile

Highly skilled team player with more than 10 years stable progressive customer service. Offering an extensive opportunity to interact with strategic customers and projected customers, giving them the sure confidence in the company’s product and services building relationship of quality and security.

Professional Experience

03/2018 – Still Employed K&K Beauty Bar, Timmonsville, S.C

Manager

Responsibility: Include supervising staff, scheduling shifts, promoting our service, and keeping updated records of expenses and revenues. Contact with customers via telephone and in person, take payments and schedule appointments.

08/2010 - 9/2013 Optum, Concord, N.C

Community and State Advocate for NJ and NY/ Call Center

Responsibility: Verification of medical, dental and vision benefits making sure that all procedures are covered by insurance companies. Route issues in Macess EXP, and identify the member's pharmacy vendor and resolve any pharmacy issue which may impact the member.

10/2005 – 06/2007 Palmetto Mortgage, Florence, S.C

Loan Processor/ Call Center

Responsibility: Answered inbound calls/outbound calls resolving customer’s issues. Process and close loans. Search for missing documents such as HUD, appraisals, and titles.

Education

June 2004 – Lake City High School, Lake City, S.C

July 2007 - Still enrolled – Florence Darlington Technical College, Florence, S.C